Cecelia Browning
Cecelia Browning at Bob Hook Chevrolet

Cecelia Browning | Page 29

Finance Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
294 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

5.0

294 Reviews

Write a Review

294 Reviews of Cecelia Browning

August 20, 2017

Dealership Rating
Employee Rating

First time car buyer I felt satisfied and informed , but ultimately not sure If it was all encompassing and straight forward , as it was my first car buying experience. Br More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Ballinger, Broderek Huff

Aug 23, 2017

Bob Hook Chevrolet responded

It was a pleasure to read about your first buying experience working with Broderek, Cecelia, and Shannon. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. I'm happy to know that we were able to provide you with a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Bob Hook III – General Manager - bhook3@bobhook.net

August 17, 2017

Dealership Rating
Employee Rating

The Hook Family are tremendous folks. Highly Recommend. We've know the Hook Family for years - they are tremendous folks. Derek and the entire team was super helpful - They focused on my needs in a straigh More

by Alton Webb & Associates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hook III, Jason Dugger, Bob Hook Jr. , Derek Carlton

Aug 17, 2017

Bob Hook Chevrolet responded

You have been doing business with Derek and Bob Hook Chevrolet for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. We strive to offer straightforward, professional, and helpful customer service, and we're happy to have earned your business through the years while doing so! I look forward to your next visit, and until then, take care and happy trails. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

August 11, 2017

Dealership Rating
Employee Rating

Friendly staff and top service I showed up today looking for an affordable used car and found everyone at Bob Hook a pleasure to deal with. Derek was my rep and was a wonderful help More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Carlton

Aug 17, 2017

Bob Hook Chevrolet responded

It was a pleasure to read about your car buying experience working with Derek and Cecelia. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

August 09, 2017

Dealership Rating
Employee Rating

Professional & Honest Dealership The people at Bob Hook Chevrolet are an absolute pleasure to deal with. They bring value, honesty, and integrity to everything they do. I've dealt wit More

by JDowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney, Tim Hagan

Aug 10, 2017

Bob Hook Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Bob Hook Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service, and I'm happy to hear that Bill, Tim, and Cecelia have continuously been able to provide this for you. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, Bob Hook III – General Manager - bhook3@bobhook.net

July 19, 2017

Dealership Rating
Employee Rating

Great Service, No Nonsense! Our experience with Bill Dabney and Bob Hook Chevrolet has been great. We have been a customer with Bob Hook since 2003 when we bought our 2003 Chevro More

by gtwalkerky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

May 05, 2017

Dealership Rating
Employee Rating

Great sales staff. Super helpful! Bought a used Mini Cooper from these guys. Great price and great car. Sales staff was super helpful and even picked us up from the airport since we More

by Moosetracks8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Broderek Huff, Kelly

May 17, 2017

Bob Hook Chevrolet responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Until next time, drive safe! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

April 09, 2017

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Employee Rating

Best Car Buying Experience Yet My husband and I purchased a used GMC Sierra truck yesterday with the help of our salesman Broderek Huff. Broderek was one of the best car salesp More

by CarBuyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Broderek Huff

February 15, 2017

Dealership Rating
Employee Rating

Awesome Overall Experience Derek is awesome. Answered all questions and worked with us on trade in. No hassles. It was great! He was very helpful explaining / showing me the More

by CDRoed17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Carlton

February 08, 2017

Dealership Rating

Personalized and friendly Broderek Huff was friendly, not pushy, and very helpful. He made this uncomfortable job very easy and enjoyable. I bought a car quickly and easily, an More

by Kimber56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Broderek Huff, Cecelia was also great. Wonderful personality with warmth.

January 22, 2017

Dealership Rating
Employee Rating

Great people Great experience, William Dabney was a great guy to work with. Wasn't pushy like other salesmen at previous dealerships I had visited in the past. Th More

by Richard388
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

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