Cecili Ortiz
Cecili Ortiz at Volkswagen of Ocala
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Cecili Ortiz | Page 5

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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4.9
49 Reviews

Hi, my name is Cecili Ortiz. As a client advisor for Volkswagen, I strive to continuously show up with a positive and friendly attitude to ensure success for myself and those around me. I enjoy creating relationships with my clients and being able to help them find their perfect vehicle. It is my responsibility to assist each guest in providing them with information to make the best decision on a new vehicle. I look forward to serving each guest I meet and hopefully I have the opportunity to meet you!

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

49 Reviews

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49 Reviews of Cecili Ortiz

May 16, 2023

Dealership Rating
Employee Rating

Cicily was great! She was patient and very clear in all communication. She was a pleasure to work with, I'm very happy she was my sales lady!! More

by nicole.allegra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili. Please let us know if we can help again in the future.

May 13, 2023

Dealership Rating
Employee Rating

Went in for service and this time, decided to actually looking for a second vehicle. Everyone left me alone, which was great. I approached Cecili and she was so super nice and helpful. More

by Vickiaholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Bradley, Malaun Humbert

May 15, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili and our team.

May 07, 2023

Dealership Rating
Employee Rating

Sales persons were excellent will come back to get car serviced in future so far are whole experience was good. More

by MMIC44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton

May 08, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review.

April 22, 2023

Dealership Rating
Employee Rating

I had to fight for every penny on my trade, as the u/c manager got the info on the wrong model. Cecili did a decent job at straightening that out, and she has a very pleasant and bubbly personality. She More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2023

Volkswagen of Ocala responded

Thanks for the review. Enjoy your new Jetta.

April 08, 2023

Dealership Rating
Employee Rating

The dealership was clean and very nice inside. Everyone was friendly. Lot had great parking More

by Cmullings13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr Fulner in Finance

Apr 17, 2023

Volkswagen of Ocala responded

Thank you for the 5-star review!

April 03, 2023

Dealership Rating
Employee Rating

Wonderful service and attitude right from the get-go. We will most definitely be back for future vehicle purchases. Cecili was awesome! More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review. We look forward to assisting you again!

March 31, 2023

Dealership Rating
Employee Rating

Clean, offers water and coffee, staf is friendly and helpful. I didn’t give 5 stars due to car coming home with me dirty inside with pet hair, stains on leather, ect. Things happen, all was a great expe More

by Sbedenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance manager I worked with was excellent

Mar 31, 2023

Sbedenk responded

Cecili is a very professional, outstanding, and personable car saleswoman. I would recommend any type of buyer to go through her, and can’t wait to see her grow within the dealership.

March 28, 2023

Dealership Rating
Employee Rating

I broke down on a Saturday and I needed a car by Monday and I got the car. I want it for the price I want it no problems no issues awesome service. More

by vanessaalvarado413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

Volkswagen of Ocala responded

I am glad we were able to help! Thank you for the 5-star review.

March 15, 2023

Dealership Rating
Employee Rating

Cecili Ortiz was a complete professional and went out of her way to make sure I was completely Satisfied More

by barbara.g.willis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ

Mar 17, 2023

Volkswagen of Ocala responded

Cecili is new to our team and we are very lucky to have her. Congratulations and Thank you for the 5-star review!

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