Celeste Harris | Page 7

Worst service experience I have ever had at this dealership. No one greeted me upon arrival. After waiting ten minutes, I went inside and approached a service person who referred me to another perso dealership. No one greeted me upon arrival. After waiting ten minutes, I went inside and approached a service person who referred me to another person who was still not the correct person. Finally got the car checked in. Car was not washed or else washed without water. Bad experience! More

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Good service and good salesman and good finance person Good experiencr person Good experiencr More

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I’ve been a customer of Lexus of Wayzata for 17 years and 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. More

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It was a very good experience with Celeste. She answered all my questions and described what to expect. Everything was done is time. Good job! all my questions and described what to expect. Everything was done is time. Good job! More

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Everything was great except the car wash. The rag the person used to clean the mirrors and windows was soiled do they had to be redone at another car wash person used to clean the mirrors and windows was soiled do they had to be redone at another car wash More

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Lexus goes out it’s way to ensure your health and safety while visiting their dealership. Appreciated their resource dedicated to cleaning post custom visits. Chairs and table were immediately cleaned. while visiting their dealership. Appreciated their resource dedicated to cleaning post custom visits. Chairs and table were immediately cleaned. Great service! More

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Great overall experience, Celeste was very active in making sure that my service needs were met and the car came back in a timely manner and nicely cleaned to boot. making sure that my service needs were met and the car came back in a timely manner and nicely cleaned to boot. More

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My experience with Lexus of Wayzata has been great; from customer service, vehicle maintenance and of course recently my purchase of a new vehicle! Greg Loop is a fantastic salesperson; pays close attention customer service, vehicle maintenance and of course recently my purchase of a new vehicle! Greg Loop is a fantastic salesperson; pays close attention to what you are looking for and your price range. Makes it a point to stay in contact when he has something he thought I might be interested in. No pressure just details and information about the car. Thanks Greg! I absolutely love my new car. This is my 3rd Lexus and they get better every purchase. 🥰 Thank you Celeste for always making my maintenance appointments and having a vehicle for me to use while maintenance is being done. Brenda R. More

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I have worked with Lexus for the past 13 years and have been pleased with the Service and staff. Returning to purchase a car again is the biggest compliment a customer can give. been pleased with the Service and staff. Returning to purchase a car again is the biggest compliment a customer can give. More

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From the moment I drive up until I leave, I’m sure will be a positive experience. Staff is easy to work with, friendly, very happy with service. Clean, comfortable waiting area. be a positive experience. Staff is easy to work with, friendly, very happy with service. Clean, comfortable waiting area. More

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