Chad Covert
Chad Covert at Heiser Toyota
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Chad Covert

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
193 Reviews
4.7

193 Reviews

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193 Reviews of Chad Covert

April 20, 2024

Dealership Rating
Employee Rating

Both James Hicks III and Jakub Kania were pleasant, knowledgeable, attentive & helpful. Great guys to work with. Would definitely return to them in future if/when another vehicle need arises. More

by debij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Apr 22, 2024

Heiser Toyota responded

Deb, Thank you! James, Jakub, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 17, 2024

Dealership Rating
Employee Rating

Chad was super great and helped me get a new seatbelt assembly put in my car before a big trip! Super nice guy!! Shout out to darrin as well for being such an incredible person as well. he is very focuse More

by Arianna N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Apr 17, 2024

Heiser Toyota responded

Thank you, Arianna, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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Employee Rating

My wife and I had such an incredible experience at Heiser Toyota. Compared to other dealers we can’t recommend the staff we worked with more. The staff was helpful not pushy and wouldn’t oversell us on unw More

by John William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Colt Grandstaff

Apr 12, 2024

Heiser Toyota responded

Hi John: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 07, 2024

Dealership Rating
Employee Rating

Friendly staff and really efficient. All the staff that helped me were really great and answered all my questions. More

by ericagarcia2300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Colt Grandstaff

Apr 08, 2024

Heiser Toyota responded

Hi Erica: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

Dealership Rating
Employee Rating

Everything went very smooth. Had to wait a bit for the finance office but it was a Saturday. Would purchase from here again. More

by marcenejacobs
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Mar 24, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

Dealership Rating
Employee Rating

Darrin has done a wonderful job helping me select my 2024 Toyota RAV4 and making sure I stayed within my budget and tailored what was essential to my needs. The entire process went smoothly. I am proud to be More

by chazzy112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Mar 20, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and congratulations on your new vehicle! We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 18, 2024

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Employee Rating

Darrin Henry provided me excellent service. He carefully listened to my needs and respected my budget. He provided the very best experience that I have had throughout my years with various dea More

by Nancy L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Mar 18, 2024

Heiser Toyota responded

We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

It took them 4 months to fulfill their promise, with me calling/emailing them multiple times. Doubt I will ever say anything good from that experience More

by nathan.grendahl
Recommend Dealer
No

Other Employees Tagged: Chad Covert

Feb 19, 2024

Heiser Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

Dealership Rating
Employee Rating

The best part of my experience was Darrin. He made everything so easy and also enjoyable with his amazing personality. He made me feel confident because of how confident he was. I hate dealing More

by saraaturner87
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 15, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear that Darrin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 11, 2024

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Employee Rating

Overall, it was a great experience with fast service thank you very much I am very happy with my purchase More

by Sanj88
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 11, 2024

Heiser Toyota responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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