Chad Smeets
Chad Smeets at Hawk Chevrolet of Joliet
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Chad Smeets | Page 2

Sales and leasing specialist

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.9
72 Reviews

My name is Chad and I am a proud lifelong Joliet resident. I attended Joliet Central, class of 85'. I come from a union family, Painters #33. I am pleased to be serving my hometown and the surrounding area with their auto buying needs. Come see me!!

Dealership Experience

6 yrs, 8 mos

Industry Experience

8 yrs, 4 mos

4.9

72 Reviews

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72 Reviews of Chad Smeets

December 03, 2021

Dealership Rating
Employee Rating

The gentleman who greeted me as I drove in was by far THE VERY BEST EVER!! The lady who took care of all the paperwork was so sweet! And your service people are ALL the very best!! I have told several people More

by KJEFFERS18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2021

Hawk Chevrolet of Joliet responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2021

Dealership Rating
Employee Rating

fast service. accommodating staff. easy drop off and pick up. efficient service. will go back again. More

by MONICABONDOC_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Alarcon

Nov 22, 2021

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2021

Dealership Rating
Employee Rating

No pressure very nice , Appointments right on time, Young lady service writer was very proficient . Wound up buying another car 🚗 More

by jhut59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rocky five stars

Oct 26, 2021

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2021

Dealership Rating
Employee Rating

Great service! On time and very professional! Found the car I love with Chad’s help, had a great Love Encore visit with Brittany, and the protection plan added to the car. More

by JSMEETS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brittany, Brian

Jul 25, 2021

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2021

Dealership Rating
Employee Rating

So happy I stop in. They gave a chance. I was denied at a lot of place before trying Hawk!! More

by PATRINASMITH88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wolff, Chester Patterson, Jim Muisenga, Jesus Rodriguez , Efrem Lambert, Gary Sowell, Adam Suhail, Jonathan Vera, Daniel York

Jul 06, 2021

Hawk Chevrolet of Joliet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 24, 2021

Dealership Rating
Employee Rating

I like the Dealership they always get me right thanks More

by JABARIONANDRE904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mindy McCorkle, Chester Patterson, Todd Anderko, Jesus Rodriguez , Martin Aguilar, Gary Sowell, Adam Suhail, Jonathan Vera, Daniel York

Jun 25, 2021

Hawk Chevrolet of Joliet responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2021

Dealership Rating
Employee Rating

Hawk Joliet is just a great place! Töd Anderko is just a down to earth nice guy. NOT a car salesman, or should I say a typical one. Felt like I had a big brother there helping me out to get what I wanted. N More

by NurseKT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 01, 2021

Dealership Rating
Employee Rating

I went there to test drive a car and Chad was very helpful he was a professional and then I bought a brand new car from Chad and then I went back for the love encore and Britney dole was very helpful More

by FKFOLKENS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dole

Jun 03, 2021

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2021

Dealership Rating
Employee Rating

Terrible communication between sales and service while scheduling. Terrible customer service when picking up the finished car. Called several times and wasn’t finished for 24 hours. More

by CRAMBO1144
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: The man at the first service desk on the left

May 07, 2021

Hawk Chevrolet of Joliet responded

I am disappointed your visit did not go as planned. Our goal is excellent customer service on every visit and we did not achieve it. Let me apologize and please call or email me so I can look into it for you. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

April 07, 2021

Dealership Rating
Employee Rating

I took my car for an oil change and was told the wait would be 1 hour. I was there for 2 hours waiting for my vehicle to be read. More

by CARNENHERRERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2021

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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