After an awful weekend of shopping local dealerships, I tried my luck on Edmunds. I was inundated with emails and phone calls from area dealers showing me close to what I wanted, but not exactly. That is, until Charlie emailed me. He sent me what I'd requested, but after a couple of emails back and forth, he realized that I was settling and gave me a call. Without me even having to ask, he was searching the regional database for the model with the exact features I wanted in my first color choice. I drove to Landmark that afternoon to check out a similar vehicle in the wrong color, just to make sure it was THE car I wanted. I decided yes, so we went inside to talk numbers. There was no handoff game, no sharky sales tactics whatsoever. Charlie found extra rebates for me, and with my Edmunds price being right at invoice, there was no haggling needed. He didn't even shove Ford financing down my throat since I'd already qualified through my bank. I had my out-the-door price, in my terms, with my interest rate. We shook on it, and he began the dealer trade process. The car was available next day. Charlie walked me through all the new technology to make sure I had a clear understanding how to use it, and scheduled me for a follow-up session after two weeks. The paper signing process was pretty quick, and although the finance guy was on the upsell train, he didn't push very hard.
This was an easy and stress free car buying experience. I definitely recommend Charlie and Landmark Ford!
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