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Charlton Cotton
Charlton Cotton at Norman Frede Chevrolet Co.
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Charlton Cotton

General Sales Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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5.0
55 Reviews
5.0

55 Reviews

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55 Reviews of Charlton Cotton

February 16, 2024

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Employee Rating

Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie, Noey Aleman, Kyle Booth, Paula Godail, Alejandro Ayala

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

October 31, 2023

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Wouldn’t buy a truck from anywhere else! Best sales, finance and service department around!! Very satisfied customers!!! More

by TG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Kyle Scheck, Chaise Merritt, Tonia Allen

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Nov 02, 2023

Norman Frede Chevrolet Co. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

October 05, 2023

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I have purchased several vehicles from Norman Frede and continue to support the dealership. The professional staff and service are superior to other dealerships in our area. Mr Frede has always supported t More

by rschnuriger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr, Smiley Quintanilla, Joan McKinney, Eddie Cox, Trever Craigie, Wade Wertz, Katherine Garcia

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Oct 06, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 27, 2023

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I'm very thankful for you guys this my second car I got from this dealership.I went to another Chevy dealership no one would work with me.Yall always go over and beyond for me❤️ More

by phoebesutton7@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Villa , Chance Merritt, Tonia Allen

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Sep 28, 2023

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

September 23, 2023

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My new car purchase experience was excellent. I will always recommend Norman Frede to anyone. More

by No name
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Scheck, Tonia Allen

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Sep 26, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

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Brett Barr was very good person I like him as soon as he came up to me More

by Sf2355
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr

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Sep 20, 2023

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this review. We are pleased to hear that Brett was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

July 10, 2023

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From start to finish, this was the best car buying experience ever. Kevin was my salesman and he did an incredible job of listening to my needs. More

by orlandoalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Merritt, Kevin Martinez

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Jul 12, 2023

Norman Frede Chevrolet Co. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

June 25, 2023

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Everyone we have encountered at Norman Frede has been AMAZING. Special shout out to Milly! It has been the easiest vehicle purchase we have ever made and we will and have already been referring people to More

by meganjones90
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Milly Jose

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Jun 27, 2023

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

May 21, 2023

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Wonderful experience Kyle is awesome! Easy process and get your money’s worth. Would buy from here again More

by Aggielmh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Scheck

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May 24, 2023

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 14, 2023

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No complaints everything went well great customer service was great everyone was awesome great dealership More

by Sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr, Andrew Reyes

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May 17, 2023

Norman Frede Chevrolet Co. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

May 17, 2023

Sal responded

Sending my experience with the Dealership

May 17, 2023

Sal responded

To Dealership

May 17, 2023

Sal responded

Same

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