Cheryl Haseeb
Cheryl Haseeb at Ultimate Motorsport Inc
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Cheryl Haseeb | Page 11

Manager

Ultimate Motorsport Inc

10311 Altonbury Ln
Houston, TX 77031

Contact Me
3.5
105 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

3.5

105 Reviews

Write a Review

105 Reviews of Cheryl Haseeb

October 16, 2017

Dealership Rating
Employee Rating

Exactly what I wanted! I can recommend this dealership with utmost confidence! The owner and sales team are top notch in providing excellent service. I am 100% satisfied w More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Delacruz, Markus Hasanzada

Sep 13, 2018

Ultimate Motorsport Inc responded

Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!

July 18, 2017

Dealership Rating
Employee Rating

Buyer beware!!!! I purchased a vehicle from Ultimate Motorsports and initially I had a great experience. The salesman (Markus) was very easy to work with and went to l More

by SMDH
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Markus Hasanzada

Jul 18, 2017

Ultimate Motorsport Inc responded

Sir, we strive to provide customers with excellent customer service. We offered to pay the cost of the tires that had been damaged or buy the vehicle back at full price, which you declined both. You had stated that you wanted to keep the vehicle and also have us pay for four top of the line tires you had already put on the vehicle. Although you had stated that you were happy with the purchase and the transaction, if our company did not give you the money you wanted, you would "make our dealership lose a lot of business". At the point you begin to degrade and threaten our employees, you begin to close the lines of communication.

Aug 04, 2017

SMDH responded

First, you sold me a vehicle with tires that were not road worthy according to two different tire shops. Second, you initially only offered me $200, which I said I was not satisfied with. You then said the most you could offer was $400. For the record, I never said I wanted you to pay for the premium tires that I chose. I only asked to be reimbursed the amount that would be your lowest cost for 4 tires of the correct size. You then told me you would losing money to give me any more than $400 and then you rambled on about taking away Markus' commission and letting him go, all which was incredibly inappropriate to discuss with a customer. Also, I never threatened you. I simply stated a well-known statistic that someone will tell an average of 9 people about good experiences, and tell 16 (nearly two times more) people about poor experiences. Another statistic you should be aware of is for every customer who bothers to complain, 26 other customers remain silent. Do yourself a favor and let Markus and the rest of your staff handle ALL customer interactions. Sincerely, Shaking My xxxx Head

Sep 13, 2018

Ultimate Motorsport Inc responded

It is our desire to regain your trust. Please consider giving us another try.

August 20, 2016

Dealership Rating
Employee Rating

Simply great third experience We love our new S550 as we do the A6 and previous S550. You guys are awesome for going and finding the exact car we wanted to replace our previous s55 More

by Pioneer_Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Delacruz, Kevin Lewis

July 29, 2016

Dealership Rating
Employee Rating

Awesome experience Markus was very helpful and honest. They were also quick about handling paperwork and such. I will definitely be back when we need another vehicle. More

by Jodi Benningfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Delacruz, Markus Hasanzada

June 09, 2016

Dealership Rating
Employee Rating

Excellent vehicle !! Excellent vehicle. Exactly as described ! Veda did a great job getting the sale together. Best deal around ! They fixed up my shipping At a great pric More

by Scotty3091890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Delacruz, Veda Hasan

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