Chong Lee | Page 2

Were helpful with questions. Chong is very helpful and knowledgeable. The service department has also good. Chong is very helpful and knowledgeable. The service department has also good. More

by emby Verified Customer Verified Customer

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I had the pleasure of working with Chong Lee during my recent car buying experience, and I cannot praise her professionalism and expertise enough. From the moment I stepped onto the lot, Chong's approach recent car buying experience, and I cannot praise her professionalism and expertise enough. From the moment I stepped onto the lot, Chong's approach was refreshing and customer-centric. One of the aspects that immediately stood out was Chong's willingness to let me conduct a pre-inspection at my own pace. This level of trust not only showcased her confidence in the quality of the vehicles she sells but also demonstrated her commitment to transparency. Unlike some other dealerships where the pressure is on from the get-go, Chong allowed me the time and space to make an informed decision. Furthermore, Chong's knowledge of the vehicles she sells is commendable. She was able to answer all of my questions with clarity and depth, instilling confidence in me as a buyer. Additionally, her approach to the test drive was incredibly respectful. Unlike other salespeople who tend to hover and scrutinize every move, Chong allowed me the freedom to test drive without feeling pressured or watched. This level of trust and respect for the customer's autonomy is truly rare in the automotive industry. The negotiation process with Chong was a breeze. She was fair, transparent, and made every effort to ensure that both parties walked away satisfied. Her ability to make the negotiation process straightforward and stress-free speaks volumes about her professionalism and dedication to customer satisfaction. Overall, my experience with Chong Lee was exceptional. Her integrity, knowledge, and customer-centric approach set her apart in the industry. If you're in the market for a new vehicle and want a seamless, transparent, and enjoyable car buying experience, I highly recommend seeking out Chong Lee. She's truly a gem in the world of automotive sales. Thank you, Chong, for your outstanding service! More

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Chong answered all of our questions. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. More

by lauren_orsak Verified Customer Verified Customer

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Big inventory, friendly staff, organized. I found the certified preowned car that I was looking for. I found the certified preowned car that I was looking for. More

by straubies Verified Customer Verified Customer

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Chong Lee was great! Staff did awesome and was courteous thru the process, will definitely come back again. Staff did awesome and was courteous thru the process, will definitely come back again. More

by merced.herrera Verified Customer Verified Customer

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Q w e r t y y u I I o p a s d f More

by LIA_BROWN Verified Customer Verified Customer

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The experience was great. Chong and Jim were very kind and professional. They were patient and addressed all of my concerns. Chong and Jim were very kind and professional. They were patient and addressed all of my concerns. More

by lnelson1208 Verified Customer Verified Customer

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The experience was great. Jim and Chong treated us with kindness and respect. They were professional and very patience. Jim and Chong treated us with kindness and respect. They were professional and very patience. More

by lnelson1208 Verified Customer Verified Customer

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Ms. Chong Lee was the first dealer in my American life. She helped a lot. Although she knew the car I was interested in was in another dealer shop, she kept me updated on the new information. I bought a She helped a lot. Although she knew the car I was interested in was in another dealer shop, she kept me updated on the new information. I bought a new one in Northside Lexus. It couldn't be done without her help. I truly recommend her. More

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Chong Lee was great - as always - this is my 6th Lexus - 4 or 5 from Westside. I didn’t feel like Westside valued my business as a repeat customer. If not for Chong Lee, I would have bought a car from anoth 4 or 5 from Westside. I didn’t feel like Westside valued my business as a repeat customer. If not for Chong Lee, I would have bought a car from another dealership. Thanks. More

by crawfma1 Verified Customer Verified Customer

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