Chong Lee | Page 3

Excellent had a fantastic experience at Westside Lexus! The staff was professional, knowledgeable, and went above and beyond to meet my needs. The process was smooth, and I felt well-informed and supported The staff was professional, knowledgeable, and went above and beyond to meet my needs. The process was smooth, and I felt well-informed and supported throughout. I highly recommend Westside Lexus for anyone in search of a great car buying experience. More

by dmoses8019 Verified Customer Verified Customer

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I recently had the pleasure of working with Chong Lee when purchasing a new car, and I can't say enough positive things about the experience. Chong truly exemplifies what a top-notch car salesperson shou when purchasing a new car, and I can't say enough positive things about the experience. Chong truly exemplifies what a top-notch car salesperson should be. From start to finish, she made the entire process smooth and enjoyable. Furthermore, Chong's customer service skills were exceptional. She was always easy to reach, responsive to my calls, and she went the extra mile to make the entire experience as convenient as possible. She even took the time to walk me through the car's technology features and offered to follow up with any additional assistance I might need. More

by l.bates2 Verified Customer Verified Customer

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Chong is the best! She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I have purchased from Westside Lexus, and both times Chong made sure that my experience was great. She walked me through each step of the process to make sure that I ended up with the perfect vehicle that fits my needs! More

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Chong's performance was exceptional! Despite Chong being high in demand when we arrived, she efficiently took care of us. Her meticulous attention to detail and top-notch customer servic Despite Chong being high in demand when we arrived, she efficiently took care of us. Her meticulous attention to detail and top-notch customer service significantly influenced our decision to choose this dealership. Chong went the extra mile to ensure we not only obtained the right vehicle but also fully comprehended every aspect of the process. Regrettably, our interactions with other salesmen in the preowned area were less than satisfactory, as they appeared unapproachable and disinterested. Thanks to Chong, we decided to stay and thoroughly enjoyed the entire experience. Undoubtedly, Chong is a valuable asset within the Westside Lexus preowned team. More

by jenmorales10 Verified Customer Verified Customer

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Mrs. Chong Lee is the MOST OUTSTANDING sales person that our family has ever seen. She helped us a lot in picking out the right car depends on our family’s needs and never try to push us to go for a higher/ our family has ever seen. She helped us a lot in picking out the right car depends on our family’s needs and never try to push us to go for a higher/more expensive trim. Mrs. Lee is very up front with the prices with us, we NEVER have to ask her “what is this money for?”. She is very easy to contact with and willing to help us with anything even if we’re not at the dealership. We just got our 2023 RX today with her help we’re extremely sastisfied with the vehicle and the experience here at Westside Lexus and especially Mrs. Chong Lee. What more can we say about Mrs. Lee, she is a sales peson that has everything anyone could ask for. If we are allowed to rate her more than 5 stars, we would definitely do so!!! More

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This is our third transaction with Westside, and all have gone seamlessly. Chong Lee is the definition of a sales professional and. Homer Tsu is an exceptional manager. Both are the reason we’ll deal with We gone seamlessly. Chong Lee is the definition of a sales professional and. Homer Tsu is an exceptional manager. Both are the reason we’ll deal with Westside exclusively. The huge facility is elegant, though a bit on the “sterile” side, but the personal touch by the staff pretty much compensates for it. You’ll be pleased dealing with them More

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Chong Lee is knowledgeable and explained all the details that I, as a buyer, can have confidence in her guidance and work to get the deal done in only an hour. She is very professional and friendly. I certa that I, as a buyer, can have confidence in her guidance and work to get the deal done in only an hour. She is very professional and friendly. I certainly reconmend her to any buyers. More

by tdspring1994 Verified Customer Verified Customer

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We had a perfect buying experience at Westside Lexus! This was our second purchase and expect to be back for our third in the future! This was our second purchase and expect to be back for our third in the future! More

by lstegent Verified Customer Verified Customer

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Very clean, Salesperson Chong Lee very knowledgeable and patient. Wait was a bit more than expected, but no fault of Chong she was amazing. Finance person Judy was very friendly and welcoming, Finance Manag patient. Wait was a bit more than expected, but no fault of Chong she was amazing. Finance person Judy was very friendly and welcoming, Finance Manager Christian was also one of the most professional customer oriented person I ever encounter in my years of car buying, which I bought quite a few already. Overall I recommend this dealership and names mention to definitely get your car from. Excellent service. More

by melan_aa Verified Customer Verified Customer

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Great buying experience. Came in they had what I wanted. Was out in a hour. Came in they had what I wanted. Was out in a hour. More

by DECHERDW Verified Customer Verified Customer

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