Chris Carola

Awesome service and help from Justin, Chris and all the people that helped me get my car! I’m very happy with everything and would totally recommend Prestige to anyone looking for a new or used car! I will people that helped me get my car! I’m very happy with everything and would totally recommend Prestige to anyone looking for a new or used car! I will definitely look there first when it’s time to get another car. More

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We worked with Sal Curi and were treated warmly, professionally and were very pleased with the lease we signed through his unflinching desire to fulfill our needs and wants. Sal was committed to mak professionally and were very pleased with the lease we signed through his unflinching desire to fulfill our needs and wants. Sal was committed to making us happy. Our new CrossTrek is a great machine and promises to serve us well. More

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They had the car I wanted. The sales representative (Daniel) was amazing. He was respectful and attentive and made me feel valued. The Sales Manager was very helpful in gett The sales representative (Daniel) was amazing. He was respectful and attentive and made me feel valued. The Sales Manager was very helpful in getting the deal done. Great place to buy a car. Ask for Daniel. He would take great care of you. More

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My son and I purchased a used vehicle from a salesperson named Jason on January 13th, 2022. On January 17th, a few lights came on in the car, one being the check engine light. My son called Jason and Jason named Jason on January 13th, 2022. On January 17th, a few lights came on in the car, one being the check engine light. My son called Jason and Jason offered no help. He did not say to bring the car in nor did he offer to speak to the service department. My son took the vehicle to a local Subaru dealership because Prestige Subaru is nearly 2 hours away from our house. We found out the steering angle censor was bad. The car whines in 1st and 2nd gear and stutters @ 3000 RPM when accelerating. Also, after this another issue occurred where my son checked the oil because of a noise he was hearing, he ended up having to put 4 quarts of oil in the car. Clearly since there is no oil leak, the motor is burning lots of oil which is not a good sign. Finally, on the week of 2/21, my son heard a knocking sound and had to pull over on the highway and have the car towed to the nearest Subaru. There they advised us that it’s rod knock which basically means the car needs a new engine. At this point, my son had not even paid his first car payment. We called Subaru and spoke to Chris Carola (Used Car Sales Manager). He said to have the car towed there and he would see what he could do. During this phone call he said he would reimburse us for towing. He was already calling us liars about having to put 4 quarts of oil in the car because “every car gets an oil change before sold”. Two days later, the service guy Drew called us saying that it needs a new engine and they will not cover it because it was a few days over the 30 day warranty. I spoke to Chris again, and he blamed the issue on my son. I was getting very upset and he proceeded to say “Are you going to let me talk, or am I going to have to hang up on you”. I told him “put yourself in our shoes, we were sold a lemon” and instead of being sympathetic he said “put yourself in our shoes”. Chris is the epitome of the worst Car Sales Manager I’ve ever dealt with in my life. He basically called us liars and took no responsibility. After this conversation, Bill, the manager of the service department called me to explain the issues with the car. He said there was a tuner installed in the car and that once a tuner is installed there is no warranty. He said the tuner could have messed up the engine. I spoke to my personal mechanic and he said the dealership could have removed the tuner before they sold it and tuners typically do not cause major engine issues. Bill then said its after 30 day warranty anyway. So which one is it? Is there no warranty because it has a tuner or is it because its’ after the 30 day warranty? We purchased the car with the tuner in it. My son did not install a tuner nor did he do any modifications to the car, with the exception of tinting the windows. I spoke to another Sales Manager there, Antonio Guzman who said he will see what he can do but it’s been two days and I have not heard a peep. They were deceitful and hid the issues this car had in order to sell it and make money. Now my son has a $25K loan to pay off, with a car that can’t run. They told my son a new engine would be up to $10,000. For $35,000 my son could have had a brand new car. The car is still sitting at their shop with no resolution. If I were you, I would stay far away from this dealership and Chris Carola most of all. He has no compassion, no people skills, and no ethics. This has been the worst dealership experience I’ve ever had and this is why people hate going to dealerships and dealing with salespeople. I am a salesperson and I would NEVER treat a customer in this regard. More

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Everyone at the dealership was friendly and knowledgeable thru this purchase. I highly recommend them and our salesman Tommy was great and made us feel at ease. Thanks again thru this purchase. I highly recommend them and our salesman Tommy was great and made us feel at ease. Thanks again More

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"John Belliveau was a great salesperson during our recent John Belliveau was a patient, knowledgeable, friendly and professional salesperson during our recent purchase at Prestige Subaru in Turnersville, NJ. John Belliveau was a patient, knowledgeable, friendly and professional salesperson during our recent purchase at Prestige Subaru in Turnersville, NJ. We knew exactly what we wanted and had our financing in line. Even though we were determined to do things our way, John encouraged us to listen to a few things, which in the end turned out better for us. We absolutely love our Forester and would recommend John Belliveau to our friends and family. More

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Everyone was very polite & professional at Prestige....My salesperson Daniel Carey was exceptional in helping me get into the car I wanted , I would encourage anyone that I know that’s interested in a Subaru salesperson Daniel Carey was exceptional in helping me get into the car I wanted , I would encourage anyone that I know that’s interested in a Subaru to go & see Dan , Sandra Lawrence More

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I was looking for a used car for my son online and came across a nice used VW. Scheduled a time to test drive and was net by a lot of pleasant and helpful people. No pressure at all. I knew what I wanted a across a nice used VW. Scheduled a time to test drive and was net by a lot of pleasant and helpful people. No pressure at all. I knew what I wanted and Justin Barner help me complete the process. It was very seamless and out of all the cars I have purchased in my life,it was the shortest amount of time to complete the transaction. Thanks again More

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Daniel Carey was my sales person and he was awesome. He put absolutely no pressure on my whatsoever and was extremely down to earth. I would refer my family and friends to go to him and Subaru Turnersville put absolutely no pressure on my whatsoever and was extremely down to earth. I would refer my family and friends to go to him and Subaru Turnersville More

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Worst Rip Off Liars Terrible customer service total scammers. The sales person acted as if her could care less if he made a sale or not. They showed me a used car told m Terrible customer service total scammers. The sales person acted as if her could care less if he made a sale or not. They showed me a used car told me it was in excellent condition "they never buy junk" and neglected to tell me the convertible soft top zipper was rotted out. They told me not to worry because a replacement hard top was $600 anyway but that's a lie as well they are more like $3000. That was misrepresentation from a woman who claimed to be the sales manager. The next day less than 12 hours later at home after driving home that night the back window zipper ripped and disintegrated. The back window has fallen out allowing exhaust fumes to pour into the car. Upon calling I was told it was too bad by Allison and directed to Chris who originally couldn't quote me a price for a trade. He then told me too bad since I had no warranty and had "no idea" where to get the window fixed. he was basically claiming to be clueless and didn't want anything to do from their sale. These guys are crooks and scammers. Stay away from their shady dealership! The Subaru dealer next door has a car that has been painted on the window and says special deals on 2019 model clearance. When i asked the sales person about them her said we have no 2019's left. Horrible liars. More

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