Marie Hilt
Marie Hilt at Germain Toyota of Columbus
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Marie Hilt

Cashier

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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15 Reviews

Hello, I’m Marie Hilt. I joined the Germain team in September of 2018 as a Service Cashier. My prior professions found me in customer service as well as positions where I acquired cash handling experience. Providing great customer service is easy, I just put myself in our guest shoes. Born and raised in, PA . I loved the simple life. We relocated to the Columbus area in 1980 and I graduated from Reynoldsburg HS. My husband Scot and I have two children Travis and Haylee. When I’m not at work I enjoy spending time with my family. My favorite vacation spot is at Indian Shores, FL. I delight in relaxing by the ocean. I am looking forward to meeting you when you visit.

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

not yet
rated

15 Reviews

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15 Reviews of Marie Hilt

March 24, 2023

Dealership Rating
Employee Rating

Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. More

by Jhinson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Jerrod Ridgeway , Joliyah Bennett, Billy Blanton, Brandon Dawson, Brandon Hood, Trinity Kelley, Rowland

Mar 24, 2023

Germain Toyota of Columbus responded

Thank you for leaving Germain Toyota West a five-star review! We look forward to your next visit.

January 23, 2021

Dealership Rating
Employee Rating

Just had my car serviced Guys were greatLady’s behind Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star More

by 57landrumadm
Recommend Dealer
Yes

Other Employees Tagged: Mahogany Nolen , Brandon Hood

Jan 25, 2021

Germain Toyota of Columbus responded

Your business and kind 5-star rating are truly appreciated. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

December 02, 2020

Dealership Rating
Employee Rating

Staff was friendly and professional Waiting area was Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge yo More

by GPDOG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson , Crystal Brown, Maria Johnston, Joe Mathias

Dec 03, 2020

Germain Toyota of Columbus responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that our team helped to make your experience such a positive one. Best Regards, Rich Newsome General Manager

November 23, 2020

Dealership Rating
Employee Rating

Service was fast and efficient. I appreciated the report afterward of the condition of my vehicle. Customer service was kinda wack. Walked in, lack of direction and help. Lack of CDC guidelines were being More

by Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Germain Toyota of Columbus responded

Thank you for your business and feedback. We appreciate you bringing your concerns to our attention so we may address them internally and reinforce to our team the importance of the protocols we have put in place. Best Regards, D'Lacy Stith General Manager

October 29, 2020

Dealership Rating
Employee Rating

Was quick and fair. Chris Curtis was awesome and kept me updated while getting my tires. The Cashier Marie was very nice when processing my transaction. More

by veronicaazzalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Oct 30, 2020

Germain Toyota of Columbus responded

We thank you for sharing your positive and efficient service experience. Best Regards, Rich Newsome General Manager

October 26, 2020

Dealership Rating
Employee Rating

Wonderful customer service. The wait was great. The waiting area was clean and they honored a coupon for me with no hesitation. Wonderful service. I will be back! More

by carlitaann1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis , Billy Blanton

Oct 27, 2020

Germain Toyota of Columbus responded

We truly value your business and look forward to working with you again. Best Regards, Rich Newsome General Manager

October 14, 2020

Dealership Rating
Employee Rating

They take care about customers and very helpful and wanderer full jobs and everything what ever we asked about they give answers and good service of my car More

by Narayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Chris Curtis , Billy Blanton, Crystal Brown, Aaron Goodman, Brandon Hood, Maria Johnston, Janet Kauer, Joe Mathias

Oct 15, 2020

Germain Toyota of Columbus responded

Thank you for taking the time to let us know that our service team continually takes excellent care of you. Best Regards, Rich Newsome General Manager

September 12, 2020

Dealership Rating
Employee Rating

3 hours for an oil chang! It sat for 25 minutes before I asked about an eta and the papers had already been printed withthe time on it that'show I know it was 25 additional. I would have appreciated if me a More

by Gozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Sep 15, 2020

Germain Toyota of Columbus responded

We truly value your continued business and sincerely apologize for the longer than normal wait time. Our team looks forward to the opportunity to improve upon your next visit and provide you with the quality service you deserve as a valued Germain customer. Best Regards, Rich Newsome General Manager

June 29, 2020

Dealership Rating
Employee Rating

Always a pleasure dealing with this service department! Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. More

by Cbus Mom
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis , Billy Blanton, Crystal Brown, Shawntiah Carter, Aaron Goodman, Maria Johnston, Janet Kauer, Hope Liszt, Joe Mathias

Jun 30, 2020

Germain Toyota of Columbus responded

We truly value your business and are working hard to ensure our guest's complete satisfaction and safety during these uncertain times. Thank you for letting us know how we did. Best Regards, Rich Newsome General Manager

June 28, 2020

Dealership Rating
Employee Rating

None of my fluids are topped off even though I was told None of my fluids are topped off even though I was told that they were and the gentleman that was helping me kept scolding me for not bringing the c More

by KELLIKEETON
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis , Crystal Brown

Jul 03, 2020

Germain Toyota of Columbus responded

I'm sorry to learn your visit was not the quality experience our team prides itself on delivering to every guest. Please contact our Service Manager Billy Blanton at 614-383-5215 and allow him the opportunity to address your concerns. Best Regards, Rich Newsome General Manager

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