Chris Geletzke

I recently had my car in for repairs necessitated by a manufacturer recall. They had my car for 2 weeks when I called to find out when I could expect my car they told me there was a problem, apparently w manufacturer recall. They had my car for 2 weeks when I called to find out when I could expect my car they told me there was a problem, apparently when the service tech was doing the repairs a bolt was broken off the and the turbo charger had to be replaced and they had to order the part which wasn’t expected to arrive until 12-6-25. I was surprised when on 11-4-25 the service department called and said my car repairs were complete. All was good until the next day when I drove to the store my car would not start. After several attempts it started up. I thought to myself “that was weird” it happened a few more times, always starting after a few attempts. Most recently I drove to the store and it stopped and would not restart. I went to the service department hoping to get someone to look at it because the my ford pass suggested 3 easy solutions to what was causing the problems. To my surprise I was told that they couldn’t fit me in until 12-6-25. So my complaint is I should not have to 3 weeks to have it checked out when it is clearly a result of the recent repair work. This is not the way to treat a loyal customer. I am very disappointed!! More

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Excellent service and high quality personal interaction with technicians. as always and very good experience at thisdealersheip. with technicians. as always and very good experience at thisdealersheip. More

by DRNICKOLAS4491 Verified Customer Verified Customer

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Every time I come in I feel like a part of the family because how Andrew and all the other staff make me feel. because how Andrew and all the other staff make me feel. More

by K69BRN Verified Customer Verified Customer

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This dealership worked very hard to make sure I could get a new car, every one was very pleasant and helpful, I'm very grateful for all of them a new car, every one was very pleasant and helpful, I'm very grateful for all of them More

by ETURNER.TURNER Verified Customer Verified Customer

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Mike Hayes is the reason that I buy cars at Taylor Ford. Chris Geletzke in the service area also takes great care of me. Chris Geletzke in the service area also takes great care of me. More

by Smith Verified Customer Verified Customer

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Friendly atmosphere. John Kovach is a wonderful person. He listens to you. And provides great feedback. He always does his best to make you feel comfortable with your dec John Kovach is a wonderful person. He listens to you. And provides great feedback. He always does his best to make you feel comfortable with your decisions. Just overall great customer service.! More

by LIROCE2 Verified Customer Verified Customer

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Andrew is the best he’s always on top of things and definitely makes you feel like you are his only customer. definitely makes you feel like you are his only customer. More

by JPOTTER4 Verified Customer Verified Customer

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I visited the dealership to pick up accessories I ordered for my new truck. I needed my service advisor to print up a work order so I could use some of my rewards points. My service rep Chris G. had me out i for my new truck. I needed my service advisor to print up a work order so I could use some of my rewards points. My service rep Chris G. had me out in no time. Thanks Again Bill D. More

by WDATSON Verified Customer Verified Customer

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Don Moon is exceptional. He has been my sales guy for 10+ years & 5 vehicles and not once have I been disappointed. He is dependable and trustworthy. He also makes a gen He has been my sales guy for 10+ years & 5 vehicles and not once have I been disappointed. He is dependable and trustworthy. He also makes a genuine effort to ensure I am happy and got everything I wanted. And in the interim, whether going for oil change or needing something extra; I always leave feeling cared for and happy with my experience. Taylor Ford is the Best! More

by DEWYERM Verified Customer Verified Customer

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Looks for the vehicle you want and finds the best price. Always calls you back and keeps you informed. Always calls you back and keeps you informed. More

by COLEMANCHRISTOPHER912 Verified Customer Verified Customer

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