Chris Miller | Page 2

I went to had a oil change on my 2019 super duty, it was nice , people who served me was wonderful on the service given. Thks U all nice , people who served me was wonderful on the service given. Thks U all More

by josemejia31.1979 Verified Customer Verified Customer

Helpful 0

Report | Print

Great sales team and knowledgeable. I needed a truck that day and they had me in and out with no issue. Very satisfied and highly recommend this dealership day and they had me in and out with no issue. Very satisfied and highly recommend this dealership More

by RYANP_EASLEY Verified Customer Verified Customer

Helpful 0

Report | Print

This company is A++++. Will work with them every time I buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word More

by Deeredenius Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve been going back and forth deciding whether or not I should waste my time submitting a review or not, but decided to share my experience in hope that this dealership change before it eventually goes out should waste my time submitting a review or not, but decided to share my experience in hope that this dealership change before it eventually goes out of business. I brought my car in for a noise and I was told that it needed parts that were on back order. I have a brand new 2020 explorer that I hadn’t even had for 2 months and they tried to give me a 5 seater Edge. Since, I didn’t have an ETA on when my vehicle would be fixed I asked for a comparable vehicle and thank God I did because I ended up being in it for 2 months. To make a long story short, I ended getting a call almost 2 months later from a woman who asked me for my credit card. I asked her why and she told me that the vehicle that was given to me to drive was off the lot and not a loaner and she needed it for the tolltag fees. I was furious and told her I would not be giving my cc and if she mailed to tolltqg fees to me I would happily pay them. She had me come in and sign a rental agreement form since it was never initially done. I’m not sure why she just now realized this, but I came in that day and did whatever she needed. I asked when I would get my vehicle back and they still weren’t sure. They said a whole new transmission needed to be put in and then driven around 100 miles to make sure it was running properly. The next day I got a call saying my vehicle was ready for pickup. When I arrived to pick it up as soon as I sat in the drivers seat I noticed the engine light was on. It also wasn’t washed or vacuumed after being there for 2 months. At that point, I just wanted to leave, but felt the need to let them know the engine light was on. Karina took it to the back and 30 min later said everything was good. I asked her what the problem was and she said she had no idea and thinks it was a plug. Ummmm ok I thought. After I left, I immediately went and washed and vacuumed my car out and went home. When I pulled into my garage I noticed something popping out of the hood and coming out towards the passenger side windshield.. I popped open the hood and it was a black cover that looked like went on top of whatever plug they messed with. I popped it back on and shut the hood. I went and reviewed my paperwork and the mileage had a 10 mileage difference. All I can say is, “I hope they tested that new transmission out”! More

by aubrey2 Verified Customer Verified Customer

Helpful 0

Report | Print

They are the only dealership I will work with!!! Good people, honest and they take care of you!!! Super friendly!!! Adam, Chris and Perry have always looked out for me on multiple vehicles!!! people, honest and they take care of you!!! Super friendly!!! Adam, Chris and Perry have always looked out for me on multiple vehicles!!! More

by Deeredenius Verified Customer Verified Customer

Helpful 0

Report | Print

Bill Utter Ford and Doyle Chaffin went above and beyond to make sure that we were satisfied with our new truck when things did not go exactly as planned. This is why we drove to Denton Tx. from Junction T to make sure that we were satisfied with our new truck when things did not go exactly as planned. This is why we drove to Denton Tx. from Junction Tx. To buy another truck from Bill Utter Ford. More

by Cowpop Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing dealersdhip & service center Absolutely without any doubt the best experience ever. From the day I purchased my car to now almost 100,000 miles later they have had my back every Absolutely without any doubt the best experience ever. From the day I purchased my car to now almost 100,000 miles later they have had my back every step of the way. The Bill Utter Ford dealership, and staff have gone above and beyond to ensure I was taken care of. Thank you! More

by Paul Verified Customer Verified Customer

Helpful 0

Report | Print

Oil Change Repeat customer and extremely pleased with the level of service and timely repair. Easy in and out, less than 30 minutes for a diesel oil change! Se Repeat customer and extremely pleased with the level of service and timely repair. Easy in and out, less than 30 minutes for a diesel oil change! See you guys again in 5,000 miles. More

by BOBBYCATES Verified Customer Verified Customer

Helpful 0

Report | Print

Made a Pre owned purchased f150 Great help from the entire staff and management my f150 to delivery to me on time and clean and a whistle.. I did not have a long wait and they made m Great help from the entire staff and management my f150 to delivery to me on time and clean and a whistle.. I did not have a long wait and they made me feel comfortable they went above and beyond More

by scorpionbadboy62 Verified Customer Verified Customer

Helpful 0

Report | Print

Could not have asked for a better experience The only dealership in North Texas to do business is Bill Utter Ford. Phil has repeat customers spanning over generations, because he is as honest wit The only dealership in North Texas to do business is Bill Utter Ford. Phil has repeat customers spanning over generations, because he is as honest with you as he would be with his own friends and family. Every experience I have had here has been outstanding, with every single employee I have dealt with going above and beyond. This is the opposite of your big corporate ran sleezy company feel, this is a true run family business that goes above and beyond for everyone that walks through those doors. I have and will continue to recommend Bill Utter Ford to everyone I know! More

Helpful 0

Report | Print