Chris Satarian
Chris Satarian at Joe Cecconi Chrysler Complex
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Chris Satarian | Page 2

Service Advisor

Joe Cecconi Chrysler Complex

2380 Military Rd
Niagara Falls, NY 14304

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32 Reviews
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32 Reviews

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32 Reviews of Chris Satarian

March 10, 2018

Dealership Rating
Employee Rating

Personalized Service With Geart and a Smile!! My son (18 years old) found this dealership because they had a rare Ford Mustang GT on the lot that my son wanted. We met with Julian “Pancho” Santiag More

by Bankerlady68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 09, 2018

Dealership Rating
Employee Rating

Great Experience I was very happy with their service they did exactly what they said they were going to do. I would go there again and continue to buy Jeep products. More

by GallagherJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 23, 2018

Dealership Rating
Employee Rating

Best experience ever!!! Fast and easy experience drove away same day. Best salesman ever Pancho. Chris in service is amazing too. They really care about you and bend over bac More

by Ecaddy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julian Pancho Santiago

December 09, 2017

Dealership Rating
Employee Rating

Horrid service. Walked in and no one acknowledged me for 15 minutes. A man came in a quickly told me to drive my car into the service area and come back. I do so then More

by Myramagic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

July 18, 2017

Dealership Rating
Employee Rating

Worst experience ever Bought a ford thunderbird within five minuets of driving it home every single light went on including engine . Being New York State it is Covered unde More

by Alexis wrobel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: David Lea , Renee Campbell

Aug 03, 2017

Joe Cecconi Chrysler Complex responded

We do apologize that you had a concern with the 2002 Ford Thunderbird that you purchased had mechanical concerns after delivery. That is always a frustrating scenario for any customer. We did immediately bring the vehicle to the local Ford dealership, who has performed the recommended repairs. Per your request, we have also paid for a mechanical repair shop of your choosing to check the condition of your vehicle. At this time, we believe that the vehicle concern has been resolved, and that the mechanic you selected is in agreement with that assessment. Also, please keep in mind that our original offer to exchange you into a different vehicle at 100% of the purchase price is still in place as of this communication. Please let us know how we can assist going forward.

Aug 03, 2017

Alexis wrobel responded

I will update they have since fixed every part on the car partially because I was very on top of the situation and partly because they felt obligated . They took it to the ford dealer and it was a 2 week wait but in that time a free rental was provided which was understanding . Well the car should never have been on the lot like that it was fixed and they even paid for my mechanic to give it the okay . So they did work with me to get a fair resolution for both ends on the car . As for financing that's another issue unfortunately I was promised an 1100 dollar refund on my previous car for the early buy out of the extended warranty and that is not the case . So my advice do your home work and stand your ground if it doesn't feel right it isn't , Lexi

May 04, 2017

Dealership Rating
Employee Rating

Service Excellent service department! Very efficient and knowledgeable technicians. Easy to contact service and get an immediate appointment for any issues More

by Kjwakck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 11, 2017

Dealership Rating
Employee Rating

Service on my van Nothing but good to say about the Service I receive here. I drive by a dealership in Lockport just because I know I can trust the staff here. It is al More

by cschmelzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reardon, Gary Zipp

Apr 22, 2017

Joe Cecconi Chrysler Complex responded

Thanks for the feedback, we appreciate your business!

March 29, 2017

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Employee Rating

Service I recently brought my vehicle to the dealership for service. I was extremely satisfied with the customer service I received from Chris Satarian. He wa More

by Danij
Recommend Dealer
Yes
Apr 22, 2017

Joe Cecconi Chrysler Complex responded

Thank you very much, we appreciate your business!

March 23, 2017

Dealership Rating
Employee Rating

Pancho We'll never go to anyone else again. Pancho is the best! Tells it like it is and he took care of everything even with the Vin number glitch. Love my n More

by Alice and Mark
Recommend Dealer
Yes

Other Employees Tagged: Julian Pancho Santiago

Apr 22, 2017

Joe Cecconi Chrysler Complex responded

Thank you very much, Pancho is typically very popular with his customers. Please let us know how we can help in the future!

March 16, 2017

Dealership Rating
Employee Rating

Great Service Dealt with the service manager regarding a service issue we were having with our vehicle. We were treated wonderfully and had excellent service. We More

by Roger_er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reardon, ALEX RUBIN

Apr 22, 2017

Joe Cecconi Chrysler Complex responded

Thanks for your feedback, our service team works very hard to satisfy their customers - they're there for you 7 days a week!

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