Chris Shotwell

People were friendly and helpful. we appreciated the follow up calls, to see if we needed more information. Also, the scheduling of window tinting was done promptly. Ayman, seemed we appreciated the follow up calls, to see if we needed more information. Also, the scheduling of window tinting was done promptly. Ayman, seemed knowledgeable and helpful about transferring our insurance to the new vehicle. More

by mfranzen614 Verified Customer Verified Customer

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My wife & I have been loyal customers of Brandon Honda since 2013 but we won't be going back after the experience we went through with the Sales Associate, Lydia. We were supposed to work with Noah, but since 2013 but we won't be going back after the experience we went through with the Sales Associate, Lydia. We were supposed to work with Noah, but he was understandably tied up since they were short handed. Lydia helped us but seemed annoyed at doing so, like she had some place else to go or someone else to take care of. We had a good idea of what vehicle we wanted after test driving it the previous day but after thinking on it and coming in the next day Lydia, the moment I sat down she was abrupt with me that I needed to make a decision and that she had other customers to worry about. We were being patient since this was major purchase from us but since we didn't accept exactly what she was offering, she made her displeasure known in her actions & words. After I decided to purchase she changed her tone of course but she disappeared giving little to no updates to me. I had to walk to the Sales counter several times to get an update myself! Terrible customer service from our experience. On top of all of this, they gave our phone numbers to data marketers and we've been getting non-stop spam calls since our purchase there where before we were getting little to non since we have our number on the do not call registry state and federal list. I can see now why the younger generations and others bypass the dealer now. They'd rather deal with Carvana or online car services than have to go through the terrible experience at a dealer. Brandon Honda as an example. My wife and I are patient and friendly people, we had a gameplan going on as anyone responsible with their finances should be, we shouldn't have gone through this treatment & experience. We won't be going back. More

by LOUIS.NOLL Verified Customer Verified Customer

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Mr Gonsky was very professional and helped was able to get me the help that I needed. get me the help that I needed. More

by Alice Verified Customer Verified Customer

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Eddie is truly one of the best people I have ever met! This is the second time I have purchased a car from him, and I can't thank him enough for his patience and kindness. He is very hardworking and willi This is the second time I have purchased a car from him, and I can't thank him enough for his patience and kindness. He is very hardworking and willing to go above and beyond for his clients. I appreciate him more than he realizes, and I look forward to working with him again. If you are ever at Brandon Honda, ask for Eddie, and you won't regret it. More

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The team I worked responsively to my needs and concerns. They weee friendly and helpful through the process. They weee friendly and helpful through the process. More

by GREENMEADOWS342 Verified Customer Verified Customer

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An absolute angel on earth! !!! He went above and beyond to help me. He is so sweet and professional and super funny. I highly recommend anyone to het a car from this amazi !!! He went above and beyond to help me. He is so sweet and professional and super funny. I highly recommend anyone to het a car from this amazing man. He made a stressful day so much better and I left with a huge smile and a new to me vehicle. More

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Rosanna was incredibly patient and helpful with our family — we would highly recommend her. We found the vehicle online, and everything was exactly as we expected once we arrived at the dealership. family — we would highly recommend her. We found the vehicle online, and everything was exactly as we expected once we arrived at the dealership. The customer service was above and beyond. As someone who doesn’t typically enjoy car dealerships, I can say they were amazing at Brandon Honda. We had a small issue with our vehicle after driving it off the lot, and Rosanna and her team did a great job orchestrating a solution. Justo was also very helpful in assisting us with the issue. Everyone was transparent and patient throughout the process. We love our vehicle and would gladly buy from them again in the future. More

by wldcat_18 Verified Customer Verified Customer

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I had a great car purchasing experience. Fernando greeted me while I was looking at cars in the lot. He was on his way to punch in and recognized I needed help. Fernando greeted me while I was looking at cars in the lot. He was on his way to punch in and recognized I needed help. More

by Jennifer Weisgal Verified Customer Verified Customer

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JV was absolutely a pleasure to work with. Twelve out of ten working with him. The entire experience was fabulous. I had come in to test drive after placing a deposit on a Toyota. I signed on Twelve out of ten working with him. The entire experience was fabulous. I had come in to test drive after placing a deposit on a Toyota. I signed on my purchase same night after working with him. Thank you! More

by claudiaarguello Verified Customer Verified Customer

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Those I interacted with were helpful and patient . All were way to work with .Thanks All were way to work with .Thanks More

by CJENNINGS5025 Verified Customer Verified Customer

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