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Chris Tompkins
Chris Tompkins at Fred Martin Superstore
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Chris Tompkins | Page 4

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Chris Tompkins

November 10, 2021

Dealership Rating
Employee Rating

They have a huge selection of vehicle to choose from. Chris was a fantastic salesman More

by Shanelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 10, 2021

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Shanelle, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

October 07, 2021

Dealership Rating
Employee Rating

Communication is horrible haven’t had vehicle even 2 weeks yet and already put 500 into it because the inspection didn’t notice brakes at 3% and marked them good. All but one tire out of balance but mar More

by JASON.GRAHAM1
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
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Oct 12, 2021

Fred Martin Superstore responded

Hi Jason, we are sorry your recent experience with us was less than positive. We have forwarded you review to management to look into the situation. Our team has attempted to contact you. We would like to get you in and assist you further. Please give our service department a call at 330-753-4444 and ask to speak with Service Advisor Dale. Thanks!

Oct 12, 2021

JASON.GRAHAM1 responded

I don’t know what number you are calling but I have not received one phone call since I bought the car from you. And when I did try to call all I got was a rude response and blame being put back on me.

July 10, 2021

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Employee Rating

My first car buy was extremely awesome,but my recent buy for my son was awful, upsetting, uneventful,angry, experience that I'm still dealing with now More

by tsalmonski
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dean Marco , Jeff Dowdall

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Jul 12, 2021

Fred Martin Superstore responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. We do apologize for the issues with your son's vehicle and it looks like our team is currently assisting you. If you have any questions or concerns, do not hesitate to give us a call at 330-753-4444 and ask to speak with your service advisor or service manager. You can also email us at fmcares@fmcars.com. Thank you..

April 07, 2021

Dealership Rating
Employee Rating

Everyone there was very kind and helpful. They got me in and approved for what I wanted all in the same day. They have wonderful warranties that is a lifetime. More

by trrivers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Trissel , Jeff Dowdall, Brittany Taylor

Helpful
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Apr 08, 2021

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

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