Christian Lynch | Page 21

Professional and Responsive Your website was very informative and easy to navigate. Internet sales was helpful answering questions. Jon was very responsive to all my questions. Your website was very informative and easy to navigate. Internet sales was helpful answering questions. Jon was very responsive to all my questions. Dale was great to buy the car from. Your dealership was very professional and had a great selection of 2013 G37x sedans. All quality cars. More

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They made it so easy! I first contacted them online and Christian responded immediately. We set at time to look at the car I was interested in and we drove away away in it I first contacted them online and Christian responded immediately. We set at time to look at the car I was interested in and we drove away away in it later that afternoon! Everyone was friendly and helpful. We will go back next time we are car shopping! More

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A Very Positive Experience I bought a vehicle out-of-state with Adam Murczek at Infiniti of Naperville and he did everything in his power to make the experience informative, ple I bought a vehicle out-of-state with Adam Murczek at Infiniti of Naperville and he did everything in his power to make the experience informative, pleasant, quick, and professional. When I first called 5 days prior to closing the deal, there was no B.S. or messing around about the pricing, condition, etc. Our daily communication from when I first called about the vehicle to the days after ownership was unparalleled compared to other dealership experiences I have had in the past. The vehicle was clean and ran exceptionally well, and all minor defects were pointed out to me by Adam prior to closing the deal. After I drove my purchase 500 miles home, he called to make sure I had made it back ok! Joe Limjuco was also a pleasure working with, and he had made the paperwork part enjoyable as opposed to mundane and drawn out. More

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Excellent Service and no pressure to buy. My wife and I were interested in purchasing a new vehicle within the next 1-6 months. We always liked Infinitis so we decided to stop by Infiniti of My wife and I were interested in purchasing a new vehicle within the next 1-6 months. We always liked Infinitis so we decided to stop by Infiniti of Naperville. Randy Chin was the salesperson that met us at the door and helped us that evening. Randy was very patient in answering all of our questions, allowing us to test drive 2 vehicles, and explaining their lease program. We spent at least 2 hours with Randy and not once did he pressure us into buying a car or put on the typical "hard sell". When I mentioned this to Randy, he said that his job was to provide us with the information we needed and the cars would basically sell themselves. Randy even took it a step further and recommended that we think about all the information we discussed overnight and come back the next day. I was pleasantly shocked by this since the whole time I was waiting for Randy to call in his manager so they could both hold me down and make sign on the dotted line. We were so happy with the experience that I decided to fill out a credit application the next morning so I could get pre-approved. We came back later in the evening and Randy had the car we wanted washed and ready to go. However, last minute we decided to go with a different color and model. Randy was very accommodating quickly revised all the necessary paperwork. I've always hated buying a new car since dealing with pushy salesmen was such an unpleasant experience. However, working with Randy was the complete opposite. Randy, thanks for the friendly, no pressure experience! More

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Excellent buying experience I went in a couple weeks ago to look at some CPO G37's. Adam Murczek assisted me in the process and once I settled on a specific interior/exterior co I went in a couple weeks ago to look at some CPO G37's. Adam Murczek assisted me in the process and once I settled on a specific interior/exterior color Adam was on the hunt for the right car. He called me about a week later when a new shipment arrived carrying exactly what I wanted before the tires hit the parking lot. Great experience with Adam - patient, understanding and knowledgable. This was an excellent car buying experience. More

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Love my car and great sales professional; process long I love my new QX60 and so happy with the purchase. I started looking in Feb and Randy Chin was determine to hang in there with my husband and I since I love my new QX60 and so happy with the purchase. I started looking in Feb and Randy Chin was determine to hang in there with my husband and I since it took us 4 months to finalize our decision. Randy understood our needs and helped position the QX60 to be our leader (considering Acura MDX too). The only reason I did not give a 5 star because of the backoffice systems that took too long. Low tech process for such a high tech car. The Business Mgr was great but we had to wait for him to finish another customer and this was a Wed afternoon not like a Sat. The after-market process was unnecessary to sell us "scotch guard" and fancy car mats we were a bit put off since we just spend $50,000 on a car and did buy the extended warranty. All the staff we met was friendly but need to improve the time in the paperwork process we were there for 4 hours; and again middle of the week. I might be too critical; but I sell technology to improve business process and I felt they need some improvements in the backoffice. More

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Outstanding Service for an Outstanding Product The product and the service offered in Infiniti of Naperville are outstanding. Abe Premani and Christian Lynch make an excellent team. They are smart, The product and the service offered in Infiniti of Naperville are outstanding. Abe Premani and Christian Lynch make an excellent team. They are smart, they know their product and they will treat you the right way. They will take care of you. I highly recommend Infiniti automobiles over any other brand in the market, and I highly recommend Infiniti of Naperville. More

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Out-of-state customer; Top notch experience First, I am an out-of-state customer who decided to purchase a CPO vehicle through this dealer above all others in the mid - Atlantic. Aside from thei First, I am an out-of-state customer who decided to purchase a CPO vehicle through this dealer above all others in the mid - Atlantic. Aside from their pricing and inventory which in my opinion cannot be beaten, I could not speak more highly of my experience purchasing a certified pre-owned vehicle through Infiniti of Naperville. Dale Morrone went above and beyond to help me purchase a car instead of trying to sell me one. Dale even coordinated to personally pick me up and take me to the dealership. Joe Limjuco, Business Manager, knows his numbers and gives you a straightforward opinion of the best deal for your needs. Christian Lynch walked me through all the new bells and whistles of my new vehicle in a straightforward and easygoing manner. As an out of state customer, my needs were met from start to finish. I had the peace of mind that I could essentially purchase a vehicle sight unseen without any surprises. I say with confidence that it was worth the trip and I would keep Infiniti of Naperville in mind for my future car purchases. More

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