Chuck Kennedy
Chuck Kennedy at Tony Serra Nissan
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Chuck Kennedy | Page 4

Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.6
259 Reviews
4.6

259 Reviews

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259 Reviews of Chuck Kennedy

November 30, 2023

Dealership Rating
Employee Rating

Love they found that I needed brake replacement. The service went well. Very happy with service. More

by Betty Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Brian Endi

Dec 22, 2023

Tony Serra Nissan responded

Betty Warren, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2023

Dealership Rating
Employee Rating

Sales and GM are good little pushy but good They got me in a truck so that's good More

by myers2012.cm.cm
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy

Dec 22, 2023

Tony Serra Nissan responded

Hi Myers2012.cm.cm! We're so happy we were able to help you out! Hi Myers2012.cm.cm, we are very happy to have provided you with such a positive experience!

November 28, 2023

Dealership Rating
Employee Rating

He was very pleasant and was willing to answer the question I had. Thank you More

by stockton.kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Stockton.kk, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

November 28, 2023

Dealership Rating
Employee Rating

Great service very nolegable people and very friendly to customers I don’t mind taking my truck in for service but seems like every time it costs me 20 more dollars each visit I don’t know if I can afford t More

by dewaynehawkslong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Brian Endi

Dec 22, 2023

Tony Serra Nissan responded

Hi Dewaynehawkslong, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 25, 2023

Dealership Rating
Employee Rating

The staff was very friendly. The waiting area is nice. My vehicle was repaired. I have no complaints about my visit. More

by jennadpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Brian Endi

Dec 29, 2023

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jennadpayne, we are very happy to have provided you with such a positive experience!

November 24, 2023

Dealership Rating
Employee Rating

Said I needed a new battery and started before they could start it and see what’s wrong. That they would do it for $1000. Went somewhere else to get a second opinion and spent $323 to replace the 3 wires I n More

by tonya42094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 29, 2023

Tony Serra Nissan responded

Tonya42094, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get some more details about your experience with us. Call us at 256-739-1771

November 23, 2023

Dealership Rating
Employee Rating

Service was pretty quick. Overall good experience with service and customer service. Will use again More

by garynelson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Tony Serra Nissan responded

Garynelson81, we are glad we could help! Hi Garynelson81, we are very happy to have provided you with such a positive experience!

November 21, 2023

Dealership Rating
Employee Rating

They are a great group of people! They know what they're doing !I trust them with my vehicle!!! More

by annettestapler1
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy

Nov 21, 2023

annettestapler1 responded

Thank you!

Nov 21, 2023

annettestapler1 responded

Thank you for doing a great job!

November 17, 2023

Dealership Rating
Employee Rating

I have had no issues so far with my car or the staff at this location. More

by terrycupp.zaxbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Tony Serra Nissan responded

Terrycupp.zaxbys, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2023

Dealership Rating
Employee Rating

Fast check in process and very friendly staff. Will definitely use them again for oil changes and other routine maintenance More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Tony Serra Nissan responded

Hi Andrew, we are very happy to have provided you with such a positive experience!

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