Cliff Blackshear at Porsche of Plano

Cliff Blackshear

Cliff Blackshear

Cliff Blackshear


Shop Foreman
Porsche of Plano

Porsche of Plano

5924 West Plano Pkwy
Plano, Texas 75093

(214) 576-1911

Cars For Sale by this Dealer

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Geoffucla
1/6/2013 2:40:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Larry IrbyLarry Irby
David LoderDavid Loder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Porsche of Plano:

Boardwalk delivers the best sales and after-sales service of any dealership, Porsche or otherwise, that I have experienced. David Loder is very knowledgeable and an enthusiast himself, and he'll do what it takes to get the sale done. Jeremy will get you an appointment quickly when needed and goes above and beyond to be sure you are satisfied. Larry will get you hooked up with any parts or wheels you want. And of course, Cliff is an invaluable resource. His Porsche knowledge is as deep as it gets this side of the Atlantic. Overall it is a great experience at Boardwalk, and it's clear that everyone loves what they're doing.

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Response From: Porsche of Plano
Added: 1/6/2013 3:27:24 PM

Thank you for sharing your Boardwalk Porsche experience on DealerRater this afternoon. Please let David Loder, Jeromy Boulet, Larry Irby and David Loder know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great week.

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1bn
11/9/2012 11:43:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Owen FordOwen Ford
Larry IrbyLarry Irby
Colin KurthColin Kurth
Mike MarshMike Marsh
Robert MillsapRobert Millsap
Craig SanbornCraig Sanborn
Owen ScalesOwen Scales
Tim ShafferTim Shaffer
Aaron WoodsAaron Woods
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

For more than 11 years now, I've had 2 911s serviced at Boardwalk. Always professional and prompt. Favorite staff bar none. Would recommend for sales (new and used) as well as service for all high-performance vehicles.

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Response From: Porsche of Plano
Added: 11/9/2012 12:39:43 PM

We have sincerely appreciated your business over the past 11 years. Please let us know anytime we can be of further service to you. Have a great weekend and thank you for your recommendation on DealerRater.

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clockett
11/1/2012 9:46:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Matt GideonMatt Gideon
Larry IrbyLarry Irby
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

BEST customer service I have ever experienced. 10 times better than Park Place Porsche. Everyone was friendly and willing to help. Jeff was a great sales rep and took his time with me. I spent about 30 minutes with Cliff in the service department and he answered all my questions as a first time Porsche buyer. Larry and Matt in the Parts depart took time out their day to find me the proper wheels for the car and other parts.

This dealership treated me with respect and as a valued customer. I would recommend everyone to Boardwalk. My first experience was a great one. Look forward to future deals.

Thanks Boardwalk for treating me like I was the only person in the dealership and providing excellent customer service.

Craig Lockett

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Response From: Porsche of Plano
Added: 11/1/2012 10:21:42 AM

Craig, we sincerely appreciate your business and your recommendation here on DealerRater. Please let Jeff Miller, Graig Sanborn, Cliff Blackshear, Larry Irby, and Matt Gideon know anytime we can be of further service to you. Congratulations on your new Porsche.

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scmink
9/26/2012 10:02:42 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Mike MarshMike Marsh
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I have been a faithful Boardwalk customer since moving to Frisco, Texas 8 years ago. As a 28 year Porsche Club of America member, I recognize the value that a great dealership brings to Porsche owners. Boardwalk is exemplary in their support of our Maverick Region and members from sales, to service, to participation at our events. I have 4 Porsches, and Boardwalk helps me keep them all in top shape. David Loder is an awesome ambassador for Boardwalk at our events, both in the planning to make sure Boardwalk was front and center for our participants and the coordination of activities and personnel at the event -highlighting Boardwalk's support and availability to us beyond the sponsorship. From the service area, John Gladwill is an endless patient source of information and advice for our members to optimize their Porsche performance, and demonstrates that he can walk the walk by his driving ability. For me, since two of my Porsches spend a lot of time at the PCA Driver Education events, I rely heavily on John's expertise. And being the series Chair, we appreciate Boardwalk's support. Cliff Blackshear offers a helping hand and wisdom from his years of experience in the care and feeding to keep Porsche's running young for our members. In the service area, Jeromy Boulet and Tim Shaffer are like family friends, always recognizing every customer as they drive into the service bay with professionalism and kindness. Larry Irby and his team in parts are very knowledgeable and their area in the dealership is always spotless. The customer service from Boardwalk begins with leadership, and while they have always been good, since Mike Marsh came on board, I have experienced an elevation in the enthusiasm and pride at Boardwalk.

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Response From: Porsche of Plano
Added: 9/26/2012 10:40:01 AM

We sincerely appreciate you and your long term business over the past 8 years. Thank you for investing your time to share your Boardwalk Porsche experience this morning. Please let Cliff, Jeromy, John, Larry, David, Mike and Tim know anytime we can be of further service to you. We are here to serve you at the very highest level possible. Have a great week from your friends at Boardwalk Porsche.

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Walterburkett
6/4/2012 5:48:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Nicole ClarkeNicole Clarke
Owen FordOwen Ford
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Robert MillsapRobert Millsap
Tim ShafferTim Shaffer
Aaron WoodsAaron Woods
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Boardwalk Porsche is a great place to purchase a new or pre-owned Porsche as well as have it serviced. I trust the staff explicitly and am always made to feel like it's my home away from home.

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Response From: Porsche of Plano
Added: 6/4/2012 5:56:26 PM

Walter, thank you for sharing your Boardwalk Porsche sales and service experience here on DealerRater this evening. Please let us know anytime we can be of further service to you. We appreciate you and have a great week.

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Silentrun
4/30/2012 7:30:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Nicole ClarkeNicole Clarke
Owen FordOwen Ford
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Mike MarshMike Marsh
Katie MolinarKatie Molinar
Roger ReynoldsRoger Reynolds
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

People of Boardwalk Porsche are incredibly friendly. I find going to their dealership my "happy place." The expertise and professionalism is exactly what I expect from a high-end dealer.

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Response From: Porsche of Plano
Added: 5/1/2012 10:47:01 AM

Thank you for sharing your Boardwalk Porsche experience with our team. We take great pride is providing the best Porsche experience and community possible, and we are thrilled to make Boardwalk Porsche your "happy place." We appreciate you and please let us know anytime we can be of further service to you.

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tomwjones
9/8/2011 7:20:04 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

It's been some time since I've written a review for Boardwalk Porsche, but I wanted to extend another recommendation to help convey the consistency of excellent service I receive from the team. I recently had both my Spec Boxster race car and Cayenne Turbo in for service. As usual, both the service and parts teams were great to work with and my expectations were exceeded.

Thanks again,
Thomas

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Response From: Porsche of Plano
Added: 9/27/2011 10:54:35 AM

Thank you for taking the time to share your Boardwalk Porsche service and parts experience. We appreciate you and please let us know anytime we can be of further service to you.

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fredpayne
8/24/2011 12:53:05 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Matt GideonMatt Gideon
Mark LaurenziMark Laurenzi
Roger ReynoldsRoger Reynolds
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

When I walk into the door of Boardwalk Porsche, I don't hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved.

These guys are friendly, great to work with and geniuses. (at least Cliff Blackshear is for sure a genius).

If I have a parts problem Roger or one of his extremely capable co workers are always more than willing to help, I'm not a big customer, I have an old 2003 Boxster S that I love to tinker with.

I am not a big dollar customer as I said, BUT, I am treated just like I purchased a brand new GT3, when in reality I might have purchased a 50.00 part or had a few hundred dollars worth of service done.

Mark always goes out of his way to speak to me, he always asks about my car and making sure I am going to be at the next car show, He knows I'm not going to buy a new car, but he treats me like a special person, I enjoy that feeling.

BOTTOM LINE when I go into Boardwalk Porsche, I feel comfortable, I feel at home, and most important, I feel valued and Important.

Sometimes I go by just to visit and say Hi, these guys are worth the visit, great to talk to and great to work with, I give them all fives.

Fred Payne

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Response From: Porsche of Plano
Added: 8/24/2011 1:06:11 PM

Fred, thank you for sharing your Boardwalk Porsche experience on DealerRater. Please do not hesitate to let us know when we may be of further assistance. We appreciate your business.

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retread
8/8/2011 5:52:02 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Thomas FreemanThomas Freeman
Matt GideonMatt Gideon
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
Roger ReynoldsRoger Reynolds
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk were not so supportive. Parts Manager Larry Irby and wholesale shop liaison Roger Renyolds plus Thomas Freeman and Matt Gideon make sure I get the parts I need, when I need them. And they are a big help when one of the old mysteries need solving.

And speaking of old mystery solvers, Cliff Blackshear, the service shop foreman is a treasure trove of information from the beginning of time, and I have heard rumors that the factory thinks he along with John Gladwell are one of many reasons Porsche cars rate so highly in JD Power's quality surveys.

And then how can I close without thanking Robert McDaniel’s for doing street/track and track setups for me while I got setup to do them, and then for verifying them for me while I got my equipment set up.

What a great support group for my little shop.

Like I said, I could not stay in business if they were not there to give me the wonderful, high quality products and support they provide.

Joe McGlohen
Mustard Racing Services
Arlington TX

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Response From: Porsche of Plano
Added: 8/8/2011 6:03:42 PM

We want to thank you for placing your confidence in Boardwalk Porsche. Please do not hesitate to contact Cliff, Thomas, Matt, John, Larry, Roger or Robert if there is anything we can do to further assist you. Thank you for taking the time to share your Boardwalk Porsche experience. We appreciate you.

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ragsreed
5/6/2011 3:53:54 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
John  GladwillJohn Gladwill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I kept hearing about the very knowledgeable and skilled service department at Boardwalk. Though I purchased my 2007 Cayman S from another reputable dealer in the area, they did not seem inclined to help me with the Gen 1 Cayman oiling problems. On Cliff Blackshear's advice, I made arrangements to see John Gladwill. An excellent choice! John's extensive racing and technical knowledge led me to several valuable upgrades for my car. This just reinforces the PCA motto: It's not just the cars, it's the people!

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Response From: Porsche of Plano
Added: 5/6/2011 4:01:34 PM

We want to thank you for placing your confidence in Boardwalk Porsche. We are pleased to hear that you enjoyed your service experience with us!

Please do not hesitate to contact Cliff or John, or any of our sales managers if there is anything we can do to assist you, your family, or your friends. Enjoy your Porsche Cayman S and thank you for taking the time to share your Boardwalk Porsche experience.

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