Cody Murphy

Made my experience super easy and friendly. One of the best people I have met. One of the best people I have met. More

Helpful 0

Report | Print

I love your no pressure sales environment. The culture and structure allow your salespeople to focus on my needs and help me find the right car for me. Everyone at Royal has always taken great The culture and structure allow your salespeople to focus on my needs and help me find the right car for me. Everyone at Royal has always taken great care of me. I've never had the icky feeling I get from other car salespeople. More

Helpful 0

Report | Print

We communicated through email and text at first and he actually found what I was looking for while other dealers were only interested in selling me the top of the line vehicles even after I had expressed actually found what I was looking for while other dealers were only interested in selling me the top of the line vehicles even after I had expressed by wants. Cody did a heck of a job and I would recommend him to everyone. Thanks Cody and Royal Kia More

Helpful 0

Report | Print

super easy to work with kind and friendly people with knowledgeable information on cars who were willing to work with me and fit my needs knowledgeable information on cars who were willing to work with me and fit my needs More

Helpful 1

Report | Print

Cody was great and waa able to help me find a great car within my budget, making sure it has the features I needed. within my budget, making sure it has the features I needed. More

Helpful 2

Report | Print

Nicole did a great job. Whenever she did not know the answer she was very quick to say so then find the answer. I felt like I could trust her in helping me find a car. She t Whenever she did not know the answer she was very quick to say so then find the answer. I felt like I could trust her in helping me find a car. She tolerated me and my family coming in 30min before closing flawlessly. They let me take the car home the day before closing in the car., That was very nice. The kid who helped train Nicole the next day did a great job. Everyone was very patient waiting for my husband to arrive and cosign. More

Helpful 0

Report | Print

Cody was amazing and explained everything with detail! My bestie deserves 5/5 :) thank you! My bestie deserves 5/5 :) thank you! More

Helpful 0

Report | Print

Unbeatable Experience with Cody Murphy at Royal Kia! My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to fina My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to final purchase and beyond, truly made me feel confident that I secured the perfect vehicle for my family and future. From the very beginning, Cody was incredibly responsive and helpful. When I inquired about a Kia Sportage I saw in Royal's inventory online, he promptly responded to my email and met with me at the dealership the same day. While there were a lack of 2023 Sportage Hybrids available on the market at the time, Cody assured me the 2024 models would be available for order soon and secured my contact information. Over the following 2 months, Cody stayed in constant communication, keeping me updated on any changes to the ordering status. Cody reached out to me on the very first day the 2024 Sportage Hybrids were available for order. He explained the ordering process clearly and made the experience easy to understand. We came in the next day to customize our vehicle and secured our order. Fortunately in the same week, Cody informed us our order was slated for a swift arrival within 3 months. Even during the busy holiday season, Cody stayed in touch, promptly updating us on any changes to the estimated delivery date. We were pleasantly surprised when the car arrived a month early! Demonstrating his initiative, Cody proactively prepped our Sportage for us while we were out of town over the weekend. Cody's unwavering commitment extended to the day of purchase. He worked diligently with us throughout the entire purchasing process. He collaborated with his Sales Manager to not only secure us a better deal on our trade-in, but also ensure we received all of the available incentives, including those offered to me as an Active Duty Military member. He was incredibly knowledgeable about the warranties and patiently explained each option, ultimately helping us select the best coverage to safeguard our new car. Cody didn't just sell us a car; he sold us on a complete Royal Kia experience when he explained the ease of scheduling future service and the value of our warranty coverage with real quotes and customer data to prove their worth. This was a major factor for us, considering our past negative experiences with service departments at dealerships over the years. We're truly looking forward to building a long-lasting relationship with Royal Kia during our ownership of our new Sportage. Importantly, I never felt pressured at any point during my interactions with Cody. He was genuinely friendly, courteous, and always put our needs first. Without a doubt, I would highly recommend Cody Murphy to anyone looking for a Kia. His dedication, knowledge, and outstanding customer service made my car-buying experience truly positive. In fact, based on my experience with Cody, I would strongly recommend Royal over any other their competitors in the Tucson area. More

Helpful 4

Report | Print

Cody was very friendly, knowledgeable and helpful in answering all of our questions. He really went above and beyond in completing our sale today. answering all of our questions. He really went above and beyond in completing our sale today. More

Helpful 0

Report | Print

Fast and efficient. It was very easy to trade in and get into a new car. It was very easy to trade in and get into a new car. More

Helpful 0

Report | Print