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Colby Oberembt
Colby Oberembt at Shottenkirk Chevrolet
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Colby Oberembt | Page 11

Senior Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.6
119 Reviews

Colby has several years of customer service experience. He has been in the automotive industry since he was 16 years old. When he is not at work he enjoys spending time with his kids, significant other and hunting.

Dealership Experience

5 yrs, 6 mos

Industry Experience

16 yrs, 11 mos

Specialties & Trainings

GM Tire Certified

Mark of Excellence

4.6

119 Reviews

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119 Reviews of Colby Oberembt

September 15, 2023

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Employee Rating

Very good & fast service! Appreciate the service & friendly service folks there to help customers & waiting. More

by DKHOPS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper , Carl Hines

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Sep 15, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2023

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Employee Rating

Great customer service & listen to our concerns! ! Very informative on what they did & the car needed More

by hollysbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Tate Pumphrey , Carl Hines, Shirley Johnsen, McKenzie Phillips

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Sep 15, 2023

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 11, 2023

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Employee Rating

Staff at Shottenkirk Chevy is always great. Tate does an awesome job every time with any of my service needs! More

by Tanner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher, Kris Schneider, Travis Black, Alen Bahic, Alex Plotz, Doyle Miller, Ryan McClure, Sydney Hinders, Tate Pumphrey

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Sep 12, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you for choosing Shottenkirk Chevrolet, and we look forward to having you as a valued customer for many years to come!

September 09, 2023

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They were very helpful and helped service my vehicle in a very timely manner. I had a wonderful experience. More

by Preston
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Recommend Dealer
Yes
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Sep 11, 2023

Shottenkirk Chevrolet responded

Thank you, Preston, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2023

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They were accommodating to getting me a loaner vehicle and kept me informed of the repair process. Always good to work with their team. More

by KRUNCHAMUNCH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Sep 09, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2023

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Employee Rating

Took 2 hours for an only a scheduled oil change and tire rotation. Multiple people came in and out while I sat at the dealership and worked. Not impressed. More

by ERINJADAMSON
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Workmanship
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Recommend Dealer
No
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Sep 10, 2023

Shottenkirk Chevrolet responded

Thank you for this feedback, Erin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 04, 2023

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Employee Rating

Wish they had told us that they needed to replace the battery before we had waited for 3 hours. I had to search out info before I got told that we wouldn't get our car back. More

by ROBERT85KENNEDY
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Recommend Dealer
Yes
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Sep 05, 2023

Shottenkirk Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 31, 2023

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Employee Rating

This dealership has Ben good for me and all my vehicles good service. And it's a good atmosphere and good people. More

by reelf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alex Balke, Ryan McClure, Scott Cooper, Tanner Hocker, Morgan Hough, Tate Pumphrey , Carl Hines, Shirley Johnsen

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Sep 01, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 30, 2023

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Service Department are very professional and kept me notified about my repairs and arranged a loaner truck. More

by ted2179
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2023

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 27, 2023

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Employee Rating

Service for me has been real good. Efficient, do what's asked. & get on down the road, the way I like it. More

by dbguessford
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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