Cowboy Robert Goodman
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
84 Reviews
Write a Review84 Reviews of Cowboy Robert Goodman
April 19, 2024
Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed. When I got home with the new car I had to re-clean it. The windshield washer fluid tank was empty suggesting there was no pre-sale check. More
Other Employees Tagged: Dustin Clarkson, Shay Piel, James Main, Mark Stepp, Charlie Tincher, Angel Martinez, Gabriel Baer , Angel Martinez
April 17, 2024
Cowboy and Conor were both efficient and professional. They handled our needs as if they were their own. Where some dealerships are a struggle, they made it easy, and secured my business from hear on out. They handled our needs as if they were their own. Where some dealerships are a struggle, they made it easy, and secured my business from hear on out. More
Other Employees Tagged: Conor
April 17, 2024
Mr. Goodman set a new high for service from a dealer. He is committed to make sure you are satisfied with your repairs. He did nine recall repairs at my location in only a couple of hours. I highly recommen is committed to make sure you are satisfied with your repairs. He did nine recall repairs at my location in only a couple of hours. I highly recommend Mac Haik service department. More
April 12, 2024
Great service! We had a recall on the camera system. The technician came to the house at the agreed appointment time. Installed the part and we never had to go to t We had a recall on the camera system. The technician came to the house at the agreed appointment time. Installed the part and we never had to go to the dealership. More
April 12, 2024
First time to work with Mac Halik. They paid attention to listen to customer and gave feedback soon as promised. They solved my rear camera recall in couple days which I had been waiti They paid attention to listen to customer and gave feedback soon as promised. They solved my rear camera recall in couple days which I had been waiting 2 years with other dealer. Appreciate. More
April 08, 2024
Scheduling was quick and easy with Cowboy on the phone. Sent Conor out within a few days and got the recalls done for my Bronco within minutes. It was very convenient having them come to my office and get Sent Conor out within a few days and got the recalls done for my Bronco within minutes. It was very convenient having them come to my office and get it done. More
Other Employees Tagged: Conor
March 28, 2024
Salesman was knowledgeable. Truck was clean.Dealership was clean. Finance manager was quick and effecient. Truck was clean.Dealership was clean. Finance manager was quick and effecient. More
Other Employees Tagged: Marshall Benavides, Gabriel Baer