Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln
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Mark Stepp

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
166 Reviews
4.7

166 Reviews

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166 Reviews of Mark Stepp

April 19, 2024

Dealership Rating
Employee Rating

Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed More

by BRENDANRODGERS
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Purchase Time
Finance Experience
Recommend Dealer
No

April 18, 2024

Dealership Rating
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Great experience, fast service. Called Monday and they got my car in same day. Had car fixed by Wednesday at 9:00am. More

by jesscurrie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 16, 2024

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Employee Rating

Thanks for getting us back on the road quickly, fixing our battery/charging system and providing a loaner vehicle while ours was in your shop. More

by BILLG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andre Etheridge

April 03, 2024

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Employee Rating

I met Mark when I had moved to TX in 2015 and have been with him since. He has been extremely helpful with my mirage of questions about the car(s) I had/currently have. All of his associates have also bee More

by calindbaker28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2024

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Employee Rating

I always hate going to dealerships because you traditionally think of the pushy salesman who won’t leave you alone. That is not at all what Arthur was for us. He gave us his honest opinion and nev More

by ASHTON.RENE.STERLING
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olga Espinosa , Arthur Morgan

March 24, 2024

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Employee Rating

Mark always takes good care of me and gets the job done. Great attitude, friendly and patient. All great traits from someone who has to navigate a repair in between policy, build quality, management, techni More

by DIRK597
Recommend Dealer
Yes

Other Employees Tagged: Charlie Tincher

February 23, 2024

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Employee Rating

Wonderful service In-N-Out in one hour. Very courteous people to deal with. This is the only place I go. More

by ADAM.HAMSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2024

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Employee Rating

I think the service staff are great Good service and follow up The Quick lane is great More

by EDWARD.RUDNIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 11, 2024

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Employee Rating

I am always treated well at Mac Haik Ford . there service is goes above and beyond More

by DAVE2HELEN
Recommend Dealer
Yes

February 11, 2024

Dealership Rating
Employee Rating

mark is all ways vert helpful and friendly . keeps me informed of my repairs and progress . More

by DAVE2HELEN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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