Craig Beran

I have been a satisfied customer of Lindsay since 1980. Mark Ahmad and Craig Beran, my service advisers, are excellent. Mark Ahmad and Craig Beran, my service advisers, are excellent. More

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The staff at Lindsey Cadillac are professional, The facility is state of the art and the get in and back on the road in great time. facility is state of the art and the get in and back on the road in great time. More

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I bought my first Cadillac from Lindsay in 1980 and have purchased several Cadillacs since then and I continue to rely on their service department. I am completely satisfied with their service. purchased several Cadillacs since then and I continue to rely on their service department. I am completely satisfied with their service. More

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I love my service writer. He really explained my warranty and was straight forward with me l will surely recommend his to others. He really explained my warranty and was straight forward with me l will surely recommend his to others. More

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The service department needs to improve and pay attention to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) More

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Craig was amazing kept me up to date on the process with my vehicle. Johnathan was awesome too very accommodating. my vehicle. Johnathan was awesome too very accommodating. More

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If zero stars were possible that is what this rating would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and routinely used Lindsay for service prior to the pandemic. Last week we took our car in for service and to check a few maintenance concerns and were ghosted for the remainder of the week. No returned calls, no updates, no notification that they would be keeping the car over the weekend. Today, our car is finally ready, and not only did I have to wait 45 minutes for a returned phone call to book a Lyft so that I can come get the car, but then when I called back concerned about the ride not showing up for 30 minutes (which is a very long time for a Lyft) I was treated like I was an idiot and like it wasn’t their problem - directly from the Sales Director himself. I expressed my disappointment with the experience and said I didn’t think we would be coming back and he said “okay no problem” so clearly they do not care about their customers experiences. Don’t waste your time, there are too many other dealerships nearby to deal with this sort of treatment. More

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I needed an oil change and my local dealer could not get my car in within a reasonable time. I scheduled with Lindsay Cadillac and they were able to accommodate me within a few days. Wasn’t sure what to exp my car in within a reasonable time. I scheduled with Lindsay Cadillac and they were able to accommodate me within a few days. Wasn’t sure what to expect but the Service Advisor Craig walked me through the whole process at this dealership. He was kind and professional. He kept me informed on the status of my vehicle which I appreciated because I was waiting. The customer waiting area was very comfortable and clean. The best surprise was when the mechanics were finished, my car was cleaned and vacuumed. This has never been done at the Waldorf service department. For the first time since I’ve owned my Cadillac, the guys who worked on my car even made sure the air pressures in the tires were equal!! Best service experience all around. I drove over an hour for this appointment and I just may continue because of the wonderful service by all. Thank you Lindsay Cadillac! More

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Dealership is clean they get you in and out within a reasonable time Will continue to use them reasonable time Will continue to use them More

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Excellent customer service! Craig is always professional and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D More

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