Dave Frick

If zero stars were possible that is what this rating would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and routinely used Lindsay for service prior to the pandemic. Last week we took our car in for service and to check a few maintenance concerns and were ghosted for the remainder of the week. No returned calls, no updates, no notification that they would be keeping the car over the weekend. Today, our car is finally ready, and not only did I have to wait 45 minutes for a returned phone call to book a Lyft so that I can come get the car, but then when I called back concerned about the ride not showing up for 30 minutes (which is a very long time for a Lyft) I was treated like I was an idiot and like it wasn’t their problem - directly from the Sales Director himself. I expressed my disappointment with the experience and said I didn’t think we would be coming back and he said “okay no problem” so clearly they do not care about their customers experiences. Don’t waste your time, there are too many other dealerships nearby to deal with this sort of treatment. More

Helpful 0

Report | Print

Unprofessional. They sold the car we were in the process of “buying” without even telling that straight. We would have appreciated ah honest communication. Also, they promised to match the bank interest-rat of “buying” without even telling that straight. We would have appreciated ah honest communication. Also, they promised to match the bank interest-rate if a good credit, without knowing the specifics. And then never clearly communicate what is happening with the credit application unless you ask 10 times More

Helpful 1

Report | Print

Mr. Huppert at Lindsay Cadillac did a professional job throughout the experience. He was attentive, and proactive. As an example....I was going to wait at the dealership for my repair. Once he determi throughout the experience. He was attentive, and proactive. As an example....I was going to wait at the dealership for my repair. Once he determined that the fix would take most of the day he offered me a loaner car . It’s this type of consideration that makes me happy to be dealing with Nick Hupp and Lindsay Cadillac. More

Helpful 0

Report | Print

The most "undealership" experience I went to Lindsay Cadillac prepared for the standard dealership games, but was completely shocked by the most straight forward transaction I have ever I went to Lindsay Cadillac prepared for the standard dealership games, but was completely shocked by the most straight forward transaction I have ever been a part of. I have purchased a lot of vehicles throughout the years, and this was the first time I can say what I said. If you can afford a Caddy, buy your next new car from these guys. If you can afford a Caddy, but a used car like I did from these guys! More

Helpful 0

Report | Print

Jossey Bareille is AMAZING! I'm happy to write this review on behalf of my sales associate Jossey Bareille. She was amazing, personable, knowledgeable, and committed to me havin I'm happy to write this review on behalf of my sales associate Jossey Bareille. She was amazing, personable, knowledgeable, and committed to me having the best experience. She took the time to hear what I wanted then strategically came up with a quick plan to make it happen. What I loved about my car shopping was that I felt absolutely NO PRESSURE to buy or trade my vehicle. I highly recommend her (especially for women car shopping alone)!!! This is my second purchase from Lindsey Cadillac and if I choose to purchase another car I will definitely return to this dealership. More

Helpful 1

Report | Print

This is my second time purchasing a vehicle with the Lindsay Automotive Group. I again had a wonderful buying experience. Everyone was friendly, helpful and knowledgeable. I was greeted at the front doo Lindsay Automotive Group. I again had a wonderful buying experience. Everyone was friendly, helpful and knowledgeable. I was greeted at the front door when I first arrived by my Salesman, Vern Davenport. He took excellent care of me throughout the transaction. From start to finish, Mr. Davenport was right beside me. Everything I asked for was handled with compassion and professionalism. I would recommend Lindsay Cadillac and Vern Davenport to anyone looking to have a great buying experience. I was also well taken care of by Mr. Dave Frisk and the financial staff of Jennifer MacGill and Daniel Kuykendall. I even purchased an extended warranty from Mr. Kuykendall. The Lindsay Automotive Group will see me again when I'm ready for my next vehicle purchase. This is all thanks to the folks I mentioned in this rating. Thanks to all! From one very satisfied customer! Mr. Charles Smith More

Helpful 0

Report | Print