Craig Rotter

Craig and all of the guys in service are always helpful and respectful. I also see them treat every customer the same way while i am there. Always a great experience and respectful. I also see them treat every customer the same way while i am there. Always a great experience More

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I stopped in today with my 2010 Mazda. Craig was the absolute BEST. After describing my probelm he was up front, honest and VERY helpful!! In a world where places only seem to look for way Craig was the absolute BEST. After describing my probelm he was up front, honest and VERY helpful!! In a world where places only seem to look for ways to take your money, Craig at Wantagh Mazda was looking out for ways to help ME. He gets all the stars today!! Thank you, Craig!! More

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Brought in my car for oil change and everything went very well. Thanks for your help well. Thanks for your help More

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Service is always excellent whether it be in a call in to schedule, or in the dealership for a purchase or service item schedule, or in the dealership for a purchase or service item More

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Excellent service i got Darrell and Craig to help me out There was a problem with the coolant control value and Craig instantly know the problem when i told him the temperature not reaching car he r out There was a problem with the coolant control value and Craig instantly know the problem when i told him the temperature not reaching car he right numbers. It was super fast and it took like 2 hour for them to fix it. More

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Been an extremely happy customer since 2016, same car. Craig has always been friendly and quick to help with any concerns I've had about my car. I met Darrell for the first time and he got me set up immed Craig has always been friendly and quick to help with any concerns I've had about my car. I met Darrell for the first time and he got me set up immediately after I walked in. I prefer to always come here, despite having many options closer to home. I've only trusted bringing my car in for maintenance at Wantagh. Never had a bad experience. They'll check if parts are still under warranty, even when I didn't ask. I've never been swindled for services that I don't need, unlike other shops. In fact, there have been times when I was advised that I didn't need work or that it can wait until a future visit. Who does that?! I really love the mechanic's video of what they've worked on, and the text messages letting me know immediately if there is an issue or when the car is ready - Even when I'm waiting in the office. I appreciate how they value customers and look forward to many more years of working with the service department for my maintenance (and the rare hiccup) of my Mazda6. More

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I went for a service issue and dealt with Craig this morning...he was great! He is professional, courteous and explains everything clearly...plus: no pressure! Thank you for your help Craig!!! morning...he was great! He is professional, courteous and explains everything clearly...plus: no pressure! Thank you for your help Craig!!! More

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I have been to the service department for both my cars 2023 and 2018 CX-5s and I Always get the best friendly service from Craig and Darrell every time I go. They are very good at explaining things I nee 2023 and 2018 CX-5s and I Always get the best friendly service from Craig and Darrell every time I go. They are very good at explaining things I need to know and I always wait for my car. Speedy service is what I get all the time and I cant ask for better service. Thank you for helping me ,David the service manager is always very friendly thanks al, Marc Saperstein More

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My battery died and Darrell in service helped me right away. Had a new battery in my car and i was ontime to work! The guys here are always super helpful!! Service is why i will buy my nxt car here. away. Had a new battery in my car and i was ontime to work! The guys here are always super helpful!! Service is why i will buy my nxt car here. More

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I had my car serviced at WANTAGH Mazda for an oil change and an inspection. While the mechanic was doing the inspection, he found some issues with my rear brakes. They send you a video so you can see the i and an inspection. While the mechanic was doing the inspection, he found some issues with my rear brakes. They send you a video so you can see the issue yourself. I was waiting for my car because I had a funeral mass to go to that morning. I knew I wouldn’t be able to get the work done and I would need to make another appointment. But, Craig Rotter offered me a loaner car and said they could absolutely get the work done for me. I’ve heard getting a loaner car at other dealerships was an issue, so I was thrilled to hear this news from Craig. He is an incredible service person and I have been very lucky to work with him on all my service appointments. When I came out of the funeral mass, there was a message on my phone that my car was ready. Thank you Craig and Wantagh Mazda! More

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