Craig Sanborn at Porsche of Plano

Craig Sanborn

Craig Sanborn

Craig Sanborn


Assistant Sales Manager
Porsche of Plano

Porsche of Plano

5924 West Plano Pkwy
Plano, Texas 75093

(214) 576-1911

Cars For Sale by this Dealer

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wcl77
12/19/2012 4:38:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark LaurenziMark Laurenzi
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Porsche of Plano:

As a first time customer at Boardwalk my buying experience could not have been better. Mark and Craig were very professional and went the extra mile to earn my business. I'm a walking positive advertisement!

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Response From: Porsche of Plano
Added: 12/20/2012 10:44:51 AM

Thank you for giving Boardwalk Porsche an opportunity to earn your business. Please let Mark Laurenzi and Craig Sanborn know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great weekend.

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1bn
11/9/2012 11:43:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Owen FordOwen Ford
Larry IrbyLarry Irby
Colin KurthColin Kurth
Mike MarshMike Marsh
Robert MillsapRobert Millsap
Craig SanbornCraig Sanborn
Owen ScalesOwen Scales
Tim ShafferTim Shaffer
Aaron WoodsAaron Woods
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

For more than 11 years now, I've had 2 911s serviced at Boardwalk. Always professional and prompt. Favorite staff bar none. Would recommend for sales (new and used) as well as service for all high-performance vehicles.

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Response From: Porsche of Plano
Added: 11/9/2012 12:39:43 PM

We have sincerely appreciated your business over the past 11 years. Please let us know anytime we can be of further service to you. Have a great weekend and thank you for your recommendation on DealerRater.

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clockett
11/1/2012 9:46:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Matt GideonMatt Gideon
Larry IrbyLarry Irby
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

BEST customer service I have ever experienced. 10 times better than Park Place Porsche. Everyone was friendly and willing to help. Jeff was a great sales rep and took his time with me. I spent about 30 minutes with Cliff in the service department and he answered all my questions as a first time Porsche buyer. Larry and Matt in the Parts depart took time out their day to find me the proper wheels for the car and other parts.

This dealership treated me with respect and as a valued customer. I would recommend everyone to Boardwalk. My first experience was a great one. Look forward to future deals.

Thanks Boardwalk for treating me like I was the only person in the dealership and providing excellent customer service.

Craig Lockett

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Response From: Porsche of Plano
Added: 11/1/2012 10:21:42 AM

Craig, we sincerely appreciate your business and your recommendation here on DealerRater. Please let Jeff Miller, Graig Sanborn, Cliff Blackshear, Larry Irby, and Matt Gideon know anytime we can be of further service to you. Congratulations on your new Porsche.

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gdahl87
10/15/2012 5:06:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
Mark LaurenziMark Laurenzi
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Wonderful experience throughout the sales process. I highly recommend them and will definitely purchase from Boardwalk Porsche again. Our Sales Rep was very helpful without any pressure (we even changed vehicles midway through our transaction). The Sales Manager provided a fair price on the vehicle we wanted and gave us a generous trade-in allowance. The Finance Manager even matched the low APR we had been pre-approved by another lender with. All this late in the afternoon during a very busy Saturday. We got a beautiful Cayenne that we could not be more happy with!

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Response From: Porsche of Plano
Added: 10/15/2012 5:14:44 PM

Congratulations on your new Porsche Cayenne and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Mark Laurenzi, Craig Sanborn and Suzanne Andries know anytime we can be of further service to you. Have a great week.

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cetheunissen
10/7/2012 11:10:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Isaac MadridIsaac Madrid
Craig SanbornCraig Sanborn
Owen ScalesOwen Scales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Based on our experience to date this is definitely a first class dealership. The staff is friendly, courteous, highly customer focused, and not "pushy" making for a pleasant and satisfying buying experience. As a customer you get the impression that the staff really enjoy coming into work.

Owen Scales deserves a special mention as we spent 99% of our time with him. Owen is a consummate professional and it's obvious that he's a dedicated family man. On his day off he came in to make sure we were personally satisfied with everything as well as thoroughly reviewing the various features of the car. A day later, again on his own time, he called to make sure all was well.

We love the car and look forward to continuing the positive relationship with Boardwalk and the team.

Tony

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Response From: Porsche of Plano
Added: 10/8/2012 10:00:10 AM

Tony, congratulations on your new Porsche. Thank you for your business and for sharing your Boardwalk Porsche experience on DealerRater. Please let Owen Scales, Craig Sanborn and Isaac Madrid know anytime we can be of further service to you.

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csolomon007
9/14/2012 5:28:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig SanbornCraig Sanborn
Chris WilliamsonChris Williamson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Porsche of Plano:

We wouldn't go anywhere other than Boardwalk Porsche. Great sales staff, great service staff and of course great cars.
This is our second Boardwalk purchase!

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Response From: Porsche of Plano
Added: 9/14/2012 5:55:55 PM

Congratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Chris Williamson and Craig Sanborn know anytime we can be of further service to you. Have a great weekend and enjoy these cooler temps.

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trinler
9/13/2012 8:51:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Porsche of Plano:

Jeff Miller was a very professional and knowledgable salesman. He has responded to all of my requests promptly and really made me feel comfortable during the whole process.
I hope to buy another car from him in the future.

Craig was also a very nice guy. He got us a wonderful rate on our auto loan. He beat State Farms rate, and no one has done that before.

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Response From: Porsche of Plano
Added: 9/14/2012 10:36:25 AM

Thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Jeff Miller, Adrian Jacobs and Craig Sanborn know anytime we can be of further service to you. We appreciate you and have a great weekend.

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wmsummers
9/5/2012 12:22:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig SanbornCraig Sanborn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

My experience with Boradwalk Porsche was excellent. Jeff and Craig went above and beyond to assist with our purchase of preowned VW Touareg. They stayed with us at the dealership until well beyond closing time to help us get the best financing and get the deal done that day. Jeff was very quick to respond to calls, texts and emails during the negotiating process. We look forward to purchasing another car from Boradwalk Porsche in the future.

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Response From: Porsche of Plano
Added: 9/5/2012 12:32:30 PM

Congratulations on your new VW Touareg and thank you for sharing your Boardwalk Porsche experience. Please let Jeff Miller and Craig Sanborn know anytime we can be of further service to you. We appreciate you and look forward to serving you again in the future.

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DMS5715
9/1/2012 2:47:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig SanbornCraig Sanborn
Chris WilliamsonChris Williamson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Boardwalk Porsche was recommended to me after having a not-so-good first experience elsewhere in Dallas.

I called and spoke to Chris Williamson with whom I set up an appointment. My wife and I arrived at the agreed to time and not only was he not on the phone or dealing with anyone else, he was at the door to greet us. Might have been a coincidence, but still.... These guys work hard to create the right first impression.

Offer of water or coffee out of the way, Chris got the key to the car we had seen on Boardwalk's web site and we took it for a spin. Then we took out another car for comparison. We bought the car we had gone there to see.

As part of the purchase, we traded in an early Boxster. The value we got was good, more than acceptable. Craig Sanborn made the financial transaction speedy with no difficulties.

An hour and a half after we had arrived, we were happily wending our way home in our unbelievably low milage - and low price - 2012 Boxster S.

The staff we dealt with, Chris and Craig, were both professional and personable; and the price for the car we wanted was the lowest to be found anywhere in the USA.

I would, and will, recommend this dealership and its staff.

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Response From: Porsche of Plano
Added: 9/1/2012 10:48:55 PM

Congratulations on your new 2012 Porsche Boxster S. Thank you for sharing your Boardwalk Porsche experience and please let Chris Williamson and Craig Sanborn know anytime we can be of further service to you. Have a great Labor Day weekend and enjoy your Boxster S.

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lumber1952
8/25/2012 8:09:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig SanbornCraig Sanborn
Chris WilliamsonChris Williamson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

We were treated very well. Everyone at the dealership was professional, friendly and made us feel at home. Chris Williamson and Craig Sanborn made our purchase very easy. We will send our friends to Boardwalk Porsche.

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Response From: Porsche of Plano
Added: 8/25/2012 8:51:23 PM

Thank you for sharing your Boardwalk Porsche experience on DealerRater this evening. Please let Chris Williamson and Craig Sanborn know anytime we can be of further service to you. Have a great weekend.

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