Cristian Sanchez
Cristian Sanchez at Maus Nissan

Cristian Sanchez | Page 3

Sales Pro

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

4.5
53 Reviews
4.5

53 Reviews

Write a Review

53 Reviews of Cristian Sanchez

January 28, 2021

Dealership Rating
Employee Rating

The lady I had was very nice. I hope to have her again. I loved how clean my car was. They checked my tires in a timely fashion. More

by Queenbabydoll84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne , Katrina Atkinson, Kayla Bankert, Jeremy Kettels, Colby Matthews, Tiffany Norori, Sebastian Richards

Mar 16, 2021

Maus Nissan responded

Thank you for The 5 Stars, Im happy we made the most of your time and you had a great experience :) I hope to see you when you need Service next :) God Bless -Paul DaRocha Owner Loyalty Manager

January 23, 2021

Dealership Rating
Employee Rating

Loved your faith based values and professionalism and friendliness of all we dealt with. Christian Baja and Armando Marrero’s service was outstanding! We were very impressed. More

by mrsaqua@brighthouse.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Ruggiano , JD Castle, Armando Marrero

Mar 05, 2021

Maus Nissan responded

Baja and Armando are great Im happy they treated you well :) We strive for amazing customer service and are always trying to improve :) I appreciate the kind words and I hope to see you next time :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 20, 2021

Dealership Rating
Employee Rating

I drove 2.5 hours to New Port Richey Davis Maus Nissan because of their awesome reviews. I previously contacted them in regards to a Nissan Armada that I was interested in for my family and I. I originall More

by Mike Solstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart , Daniel Utrobin

Mar 16, 2021

Maus Nissan responded

Dan is One of Our Favorites :), We really do appreciate your 5 stars and the nice words :) We appreciate you making the drive and will always make it worth your time :) We love having you apart of the family and look forward to seeing you next time :) Have a blessed day and Congratulations :) 727-815-3095 -Paul DaRocha Owner Loyalty Manager

January 11, 2021

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Employee Rating

Great group of guys to deal with. Baja was my salesman and he did an amazing job, even after I bought the car he followed up to make sure things were good. When I decide to get another car this will b More

by ROCKY9781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Ruggiano , Chad Wyszynski

Mar 21, 2021

Maus Nissan responded

Baja and Drew are amazing at what they do :) and we appreciate the Kind Words and the 5 Stars, We do not plan on going anywhere so if you ever have any needs feel free to reach out, I hope your new vehicle lasts you a life time :) God bless Paul Da Rocha "Owner Loyalty Manager"

December 19, 2020

Dealership Rating
Employee Rating

Hands down the best sales and service team in the Tampa Bay area. Easy buying process from start to finish and positive attitudes all around. More

by Doran M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Bentley, Dalton Pletscher, John Pletscher

Feb 16, 2021

Maus Nissan responded

Doran thanks for the 5 star review! Cristian, Nick, Dalton and John are some of our best! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

November 24, 2020

Dealership Rating
Employee Rating

Quick service very nice and knowledgeable person. Very polite and very helpful. Answered all my questions and had the car ready to go at the time that it was promised More

by Ana Encarnacion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2020

Dealership Rating

Great teamwork quick, found the right vehicle and great discounts 0% financing and I get a few grand back on my old contracts!! The best!! More

by Jamalave7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Caraballo, JD Castle, Chris Hudson

August 27, 2020

Dealership Rating
Employee Rating

I would NEVER buy a car from them again. Completely dishonest company. I purchased a Nissan Sentra on 5/15/2020. I left the dealership after 9pm and on my way home the malfunction light came on. The ca More

by Gigglychika425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul DaRocha

Aug 27, 2020

Maus Nissan responded

We can see that you are very upset, and apologize if you had a bad experience, Brittany. A manager will reach out to you shortly, but in the meantime, if you have any questions, please call be personally. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

Sep 02, 2020

Maus Nissan responded

Brittany, I apologize if you've felt strung along, but that was not our intention. We have been working with Nissan to try and get a Good Will extension of your warranty in order to resolve your concerns. I have called you recently, and left a message, and we would like to invite you back in with the vehicle so our techs can get an updated diagnosis and estimate to Nissan, in order to see what can be done for you. No one did anything to your sensor in order to delay it from going off until after you left the dealership, unfortunately it is just nearly impossible to predict when an electronic component, such as battery or a sensor, will go bad. Please contact me at your earliest convenience, and we can schedule your visit and get this looked at for you. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

Aug 29, 2020

Gigglychika425 responded

Again, same response as Paul told me and yet no call and nothing being done. This is the same response I’m always given. Paul would say he is going to call me tomorrow at noon and then he never did. I would have to call and follow up and he did this every few weeks. He even gave me his cell number to text and then he would just ignore the responses. This is what the company does. They don’t care about you, your money or your time. Please don’t fall for it and this response like they actually care because I’ve been dealing with this over three months and nothing has been resolved. They do this every time and I’ve been dealing with this issue since May 15, 2020 and it’s August 29th and still nothing over 3 months later. I will be contacting the office of consumer affairs, the BBB, office of the general inspector and better call Behnken. I’m lot going to stop until YOUR mistake gets fixed. I’m going to take screenshots of the phone records and times I had to call them, detail every single conversation and the lies I was told, all of the unreturned messages and texts to all parties and the witness that I had present for every conversation as well as the conversation that was recorded and Paul was notified about. I also have the screenshots of what the original mileage was at and a date and time stamped photo of when the malfunction light came up. You guys want to pay and fix this or what? Step up and own up to your mistake. You sold a car with a known malfunction that you pulled a sensor on and when I explained very nicely about this issue you got an attitude with me thought you could assert yourself over me and try and bully me and when that didn’t work then you lied and stopped returning calls and messages. That’s why I documented and had a witness for every conversation and recorded the conversation where I couldn’t. I have all of the evidence to back this up including two different mechanics who explained the light to me and that your company pulled the sensor so it wouldn’t go off until I left.

July 23, 2020

Dealership Rating
Employee Rating

Great service. Wait time was very minimal. Picked a vehicle and drove away in minutes. Aldo was fantastic, Leo was terrific, and Christian was phenomenal. You will love it. More

by Crystalincllc
Recommend Dealer
Yes

Other Employees Tagged: Jason Rowland, Aldo Rrethatakaj, Leo Verdecia-Reina

Jul 25, 2020

Maus Nissan responded

Congratulations on the purchase of your new vehicle, Crystal! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. Leo and Cristian both do a fantastic job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 21, 2020

Dealership Rating
Employee Rating

Great service and great people. Fast and friendly! Love my limited highlander. Will be sure to spread the word of the exceptional care at maus! More

by kaylallopez93
Recommend Dealer
Yes

Other Employees Tagged: Jason Rowland, Ilan Velez

Jul 21, 2020

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Kayla! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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