Curtis Hensley | Page 5

Per Colorado state law (and printed on the Sales agreement provided by Corwin), the dealership is required to give the new owner the passing emissions test report OR offer the new owner a voucher to agreement provided by Corwin), the dealership is required to give the new owner the passing emissions test report OR offer the new owner a voucher to get their own testing done with a right to return in 3 days if it fails. None of this information was reviewed with me during the time of sale and no emissions test or voucher was provided (Dean Johnson & Ryan Halvorsen completed my sale). Now I'm trying to register my truck and was told by my county DMV that the dealer was supposed to provide this. I called and was directed to Jason Nye- he was rude and told me he had never heard of this law, they have plenty of customers across the state and have never been required to provide this? He wanted to argue with me and told me I was the first person that has ever brought this to their attention instead of actually looking into the law and finding out they are in breach of contract. Update- after posting this review, the GM called me personally to apologize for the finance manager's response and lack of knowledge and offered to cover the cost of the testing. This was a great experience up until time for registration. I appreciate the quick response from management and ave updated my review accordingly. More

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Amazing experience! I drive my FJ all over now! Everyone was great and even got me the best warranty possible! Zero chances of me buying somewhere else! Everything was a I drive my FJ all over now! Everyone was great and even got me the best warranty possible! Zero chances of me buying somewhere else! Everything was affordable and convenient! I've had all my service done there and its just too easy! More

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Our sales person Dan was great. The entire process was very easy and the Corwin staff was awesome. Great place to buy a vehicle. The entire process was very easy and the Corwin staff was awesome. Great place to buy a vehicle. More

by NICKN6677 Verified Customer Verified Customer

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Our experience with Corwin was exceptional. Ken's no-pressure approach and his excellent knowledge regarding the vehicles we were considering was unexpected and refreshing. We will be back! Ken's no-pressure approach and his excellent knowledge regarding the vehicles we were considering was unexpected and refreshing. We will be back! More

by TOMJENNY1 Verified Customer Verified Customer

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Jeremy was great, but was not knowledgeable about the vehicle, and neither was I. I asked aobut specific features and were told the vehicle had them, when they did not. The truck was a manual with many vehicle, and neither was I. I asked aobut specific features and were told the vehicle had them, when they did not. The truck was a manual with many less options than an automatic, and I paid 3k more for a used 2021 vehicle than a new 2023 vehicle, and I don't give a hat the used market is like. If you are going to sell used vehicles for more than new, you best know the vehicle, and you should have people sign a piece of paper on all the features that is coming with it. Had I known of these options missing on the manual, I would have waited for a new vehicle. The dealership refused to do anything about it and basically told me tough luck (don't know which manager decided this, so they all get 1s.) Horrible experience that left me feeling like I was robbed. I will never shop there again, and I will let everyone I know shopping for a new vehicle to stay clear of Corwin Toyota. I have already contacted Toyota and left multiple reviews about this experience, as well as contacted their corporate office in Fargo, ND. A couple of days after this review, I got en email from dealerrated saying Corwin worked with me to resolve my issue. Just following up to indicate they have not, not in the least. More

by TacoPurchaser Verified Customer Verified Customer

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They have not contacted me to follow up with the repairs needed based on our contractual agreement. needed based on our contractual agreement. More

by LISA.D Verified Customer Verified Customer

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Helpful and transparent about the new car buying process. Embodied the Corwin mission and values. Embodied the Corwin mission and values. More

by Jpmay Verified Customer Verified Customer

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Experience purchasing new truck was enjoyable. Jaida, Jeremy, Curtis and DuWoyn were helpful and professional. Team held to the Corwin Mission and values through the entire transaction. Jaida, Jeremy, Curtis and DuWoyn were helpful and professional. Team held to the Corwin Mission and values through the entire transaction. More

by Jpmay Verified Customer Verified Customer

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Check engine light came on within 4 days, when I called, i never received a call. Last time going there. Beware. i never received a call. Last time going there. Beware. More

by TRUEBLOOD469 Verified Customer Verified Customer

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Robie, DuWoyn, Brian and Don are all absolutely awesome. Not only did they take great care of me, but also my wife and mother in laws when they bought their Toyotas. They all made us feel like family. Not only did they take great care of me, but also my wife and mother in laws when they bought their Toyotas. They all made us feel like family. More

by BRYANMARSH2 Verified Customer Verified Customer

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