Customer Service | Page 4

The customer service is outstanding. Work is always done professionally. I have confidence in the service crews at this dealership. Work is always done professionally. I have confidence in the service crews at this dealership. More

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Angel was awesome helping me with my Jeep Wrangler Sahara! Thanks so much, Angel!!! Janice Lewart Sahara! Thanks so much, Angel!!! Janice Lewart More

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Angel H. Was very cordial and professional. He was knowledgeable regarding the issues with my car repair. I was very happy with his service! knowledgeable regarding the issues with my car repair. I was very happy with his service! More

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Jesus is a terrific salesperson. Speak to him! He got me a great deal on a new jeep. a great deal on a new jeep. More

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The worse experience, I drove from out of state to see a vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General manager was rude and showed no customer service.. More

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**UPDATE: Changing stars as the assistant manager reached out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the sit out and fixed the situation and I already have a car back. Happy with the quick turn around, seems like the upper management empathized with the situation much more than the sales team. Chrysler Dodge Jeep Ram FIAT ManhattanNY Local so was hoping to like this dealership, but alas first month alternator and battery is dead on new car, unresponsive and unhelpful support(can't get ahold of the dealership to escalate issue to manager) -- the overall response was 'what is the big deal'. Would not recommend. More

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.SECOND REVIEW---Had some follow up issues that my sales rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier rep Lynch, and his sales manager Frank Monica were kind enough to me out with. Last month I purchased a 2-door Jeep Wrangler and could not be happier, especially as the weather gets warmer and you can put the top down, and especially when you have professional good, honest stand up folks like Frank and Lynch taking care of you. Since 1999 I have leased or purchased 7 cars over the years and even though I now live in NJ, it because of folks like this that I make the trek across the river, it's well worth it. Their selection is first rate, I pretty much got the exact Jeep, model, color I was looking for. Long story short--this is the place to go, these are the guys to see, you'll be glad you did---thanks Lynch and Frank--for all your time, help, and yes patience More

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My Jeep Grand Cherokee was brought in for service because of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio of a Uconnect error: code 20 (failed software update that drained the battery and would continue to do so anytime ignition is turned off until radio is replaced). At drop of was told it was next day pick up. After calling several times the next day with no answer I eventually received an email response that my car needs to stay in the shop for 10 days. The dealer would not provide a loaner and only offered me the option of picking back up the malfunctioning vehicle without a functioning Air Conditioning/Heating system or radio. This was not an option for me because I drive with a baby. Embarrassing customer service. More

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Great service and friendly professional staff. I recommend this dealership...they are honest, straight forward, no pressure and no gimmick! Call Gio for your next vehicle purchase!!! He is amazing recommend this dealership...they are honest, straight forward, no pressure and no gimmick! Call Gio for your next vehicle purchase!!! He is amazing person! More

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