Customer Service
Customer Service at Chrysler Dodge Jeep Ram FIAT of Manhattan

Customer Service

Customer Service

Chrysler Dodge Jeep Ram FIAT of Manhattan

678 11th Ave
New York, NY 10019

4.1
38 Reviews
4.1

38 Reviews

Write a Review

38 Reviews of Customer Service

March 05, 2024

Dealership Rating
Employee Rating

I I’m very satisfied with them I could ask for a better dealership every one was so polite and helpful. This is my second time in dealing with them I would surely go back More

by Chefman412
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombardo

Mar 05, 2024

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're so glad to know you had a positive experience with us at Chrysler Dodge Jeep Ram FIAT of Manhattan! It's great that our team could assist in making your visit enjoyable. We look forward to welcoming you back for future visits!

March 04, 2024

Dealership Rating
Employee Rating

Excellent service, very attentive, well mannered, dependable, on time, I will recommend my friends and colleagues. 👍 More

by Mohamedkhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmed

Mar 04, 2024

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We appreciate your positive feedback about our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! We're glad to know you've found our service excellent and dependable. Thanks for recommending us to your friends and colleagues!

November 15, 2023

Dealership Rating
Employee Rating

I found the experience at the dealer pleasant, I am very satisfied with the customer service. As well as the time that was taken out to assist me. My wait time was to my satisfaction. Kudos to all that made More

by DodgeRam4Ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic Anthony

Nov 15, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're so glad to know you had a pleasant experience at Chrysler Dodge Jeep Ram FIAT of Manhattan! It's great that our team could provide the customer service and assistance you needed. Thanks for your kudos, we appreciate it!

October 31, 2023

Dealership Rating
Employee Rating

Brought my car in for it to be serviced, Geo is very nice and was able to address my needs. More

by AB1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geo

Oct 31, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thanks for putting your trust in our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! We'll be sure to pass your kudos along to Geo and we hope to see you down the road at your next service!

October 24, 2023

Dealership Rating
Employee Rating

They delivered my car with an empty gas tank. When explaining that it was my first Wrangler and I had a few questions they couldn’t answer them for me. I tried contacting the dealership so they c More

by Stefanobandera
Recommend Dealer
No
Oct 25, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Stefano, we are sorry to hear about your experience. We aim to provide the best customer service and its concerning to read that we may have fallen short. Please reach out to us directly at CustomerCare@ManhattanAuto.com so we can address any concerns or queries you may have regarding your car. Thank you, Customer Care Team

October 13, 2023

Dealership Rating
Employee Rating

They did a great job they took care of me and had me on my way More

by Quincyrobinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are glad to hear that our team got you back on the road quickly! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan.

October 06, 2023

Dealership Rating
Employee Rating

Stay away from this Dealership. They use Bait and Switch pricing, overcharged me and now not issuing the refund. Their staff from sales Manager, General Sales Manager, Finance Manag More

by Vishaljac
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Giorgio Ilter Demy , Hector Jimenez, Julio Nunez, Tausif Raza

October 05, 2023

Dealership Rating
Employee Rating

Muy bien en el servició y muy profesional muy amables no tengo de que quejarme More

by Pedro.bravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Nos alegra que haya disfrutado trabajando con nosotros, Pedro! Apreciamos su preferencia y esperamos verle nuevamente en Chrysler Dodge Jeep Ram FIAT de Manhattan!

September 28, 2023

Dealership Rating
Employee Rating

Good response time great communications with the team. Overall great experience Jonathan was very professional. Definitely would go back to get my car serviced. More

by Clippa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you had a great experience with Jonathan and our team at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your feedback, and look forward to assisting you with any future car services!

September 16, 2023

Dealership Rating
Employee Rating

Con artists. They agreed to a deal over the phone and then backed out of it in person. Real shady business practices and a waste of time… More

by JJNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 18, 2023

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

I'm really sorry to hear about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see this feedback. We'd like the opportunity to learn more about what happened and address any misunderstandings directly with you. Please feel free to reach out at your earliest convenience - Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

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