Dan Krauciunas | Page 2

Was shopping for a new Expedition and met with Luis Perez-Mendoza. He knew the truck inside and out and gave me a fair value on my trade. The managers Darnell Desforges and Danny Krauciunas made the Perez-Mendoza. He knew the truck inside and out and gave me a fair value on my trade. The managers Darnell Desforges and Danny Krauciunas made the process extremely easy and they were able to get me into the new truck in just a few hours! One of the best and easiest experiences I have every had a dealership. Will definitely refer friends and family to the dealer! More

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I purchased a ford bronco from Levittown ford I was so excited I didn't notice a small scratch on the passenger door. When I noticed the next day I called to speak to a manager I spoke to Darnell he made excited I didn't notice a small scratch on the passenger door. When I noticed the next day I called to speak to a manager I spoke to Darnell he made me feel comfortable that it would be taken care of. His manager Danial K I can't spell his last name he scheduled for me to come in and they got it taken care of. Thank you guys so much most places forget about you after you pick up your car but they made sure I still feel valued. I will definetly come back More

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Treigh is wonderful, Darnel is terrible. Used to be good as salesman. Horrible as a manager. Demotion in order. Management not helpful and horrible customer service overall. Will complete Fo Used to be good as salesman. Horrible as a manager. Demotion in order. Management not helpful and horrible customer service overall. Will complete Ford survey with full details. USED TO RECOMMEND to everyone. Will NOT RECOMMEND. More

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Levittown Ford is the go to car dealership in the area with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly rec with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly recommend them especially salesmen, Joel and Jason and Wil in finance. I continue to come back for my car needs because of the great experience that Levittown Ford provides each and everytime. More

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Terrible customer service! Rude staff! Can't speak to a manager, or even locate one! Worst experience looking for a car I ever had! DO NOT SHOP HERE! manager, or even locate one! Worst experience looking for a car I ever had! DO NOT SHOP HERE! More

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Hands down the best car buying experience I have ever Hands down the best car buying experience I have ever had. Levittown Ford sets the benchmark not just for Ford dealers, but all dealers. (You'll wa Hands down the best car buying experience I have ever had. Levittown Ford sets the benchmark not just for Ford dealers, but all dealers. (You'll want to read this review!!) Every aspect of this dealership is an absolute pleasure: -Beautiful modern facility. Super clean. -Kind, Courtesy & Accommodating Staff (A smile on every face that works there which says a lot about Ownership & Management) -High-End Service Department (Located off site, but large, modern, clean and accommodating) Every step of the buying process was flawless and enjoyable: General Sales Manager: Dan Krauciunas - This man is the ace of the operation. The best sales manager I have ever dealt with bar none and a great person to boot. Helpful, Knowledgeable, Honest, Genuine and Patient is just the tip of the iceberg. Dan treated us like family from the moment we walked into the dealership. He took the time to work closely with us, educate us, and understand our needs before ultimately outlining very detailed options. Dan truly cares about his customers’ needs and helped us get into the truck of our dreams on our terms. Throughout the entire process, Dan is super responsive answering any additional questions along the way. An absolute pleasure to work with. Look forward to purchasing more cars from him in the future. Highly recommended. Sales: Kevin Kirby - Kevin is a great Sales Consultant and an even better person. Knowledgeable, Kind, Accommodating, Genuine, Positive, and Appreciative are just some of the words that can be used to describe him. Kevin treated my family like we were his own. He patiently held our hand through the entire order process, sales process, and delivery process. He is everything you can want in a Sales consultant. Helpful, Knowledgeable, and absolutely zero pressure. Post-sale, Kevin has even reached out on several occasions to check in with us. One of the best I have ever dealt with and look forward to purchasing more cars from him in the future. Highly recommended Business/Finance Manager: Waiel Fawaz - Sometimes the most stressful part of purchasing a new car is taking delivery. Not with Waiel. Waiel is the one of the best Business/Finance Managers I have ever encountered. Honest, Helpful, and Super Organized. Waiel had everything ready for us when we arrived for delivery and patiently went over every detail making sure we understood and were comfortable with everything. The entire process was quick, easy, and enjoyable. Absolutely 0 pressure. Highly recommended. Overall, the best car buying experience I have ever had straight up and down. I highly recommend Levittown Ford, Dan, Kevin, Waiel, and the entire team. If you are in the market for a Ford this absolutely should be your first (and last) stop. 5 Stars! More

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Inconsistencies in answers from person to person, unreliable and incorrect information and unprofessional email responses. Was hoping to discuss with Joel Sporn but no email on website. unreliable and incorrect information and unprofessional email responses. Was hoping to discuss with Joel Sporn but no email on website. More

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Uninviting and unvalued customer. 1-New to the location and no one ever greeted me or asked if I needed assistance. 2-Unaware, the service location was not in the same location as the 1-New to the location and no one ever greeted me or asked if I needed assistance. 2-Unaware, the service location was not in the same location as the dealership on Hempstead tpke location, of which I made a service appointment and received a email reminder. Never disclosed there was a different location. 3-The service manager Nicholas Brown, when asked did not know who the owners were or neglected to name then when asked. The said "Joel" is one of them and when asked he replied, "I dont know his last name, we go by first name bases". Really, you mean you work for a company/business and can't even tell me who the owner or CEO is? Unacceptable or unless he thought we were stupid we cant do a google search. 4-We were told a loaner is not offer for our New Vehicle because it was not purchased at that location. That is the owners rule. You mean to say, If I brought a vehicle from anywhere, and new at that, live or choose this location for my service needs of the convience to my home, and warranty work, recall work is being done, I am not entitled to a loaner? I'm a first responder and if I had to leave my vehicle overnight, I can't go to work? That is what I was told. Never have I heard of such. I've had many cars makes and models and the dealer service station I chose never dismissed me in this way. I am appalled. Well I will not be having my service completed at this location. I did not have my service attended to. I will inform my friends and co-workers of my experience at this location and will not be returning. A Just want you to know. More

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One star is too high for the sales department. I was told in writing via text with a Sales associate an excellent deal. Show up at the dealer the next day and the “fine print” of the deal was not discus told in writing via text with a Sales associate an excellent deal. Show up at the dealer the next day and the “fine print” of the deal was not discussed. Walked out of there a fast as I could. DO NOT waste your time at this dealership! More

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Lacking in Customer Service Visited to inquire about renewing/replacing 2 vehicles that were coming off Lease. They were uninterested. Then I tried to set up an appointment to re Visited to inquire about renewing/replacing 2 vehicles that were coming off Lease. They were uninterested. Then I tried to set up an appointment to return the 2 vehicles originally leased from this dealership and they weren't able to assist with this either. Left messages and didn't receive a call back. VIP Auto Group ---- I guess they consider themselves VIP's because they certainly don't treat their customers like VIPs. More

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