Dan Taylor at Metro Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Cole, Jon Griffith, Mary Peterson, Dan Taylor

My Review of Metro Toyota:
Once again, Metro Toyota proves itself to be the finest place in Kalamazoo to purchase a car and have it serviced, starting with Mary Peterson who steered us in the right direction to start the process and Dan Taylor who found us the perfect vehicle very quickly in a calm and efficient manor with lots of good advice and a friendly demeanor. Jon Griffith was very accomodating in processing the sale in a pleasant and timely way and Brad Cole also went out of his way to make sure we will always be repeat customers based on excellent customer relations.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Simpson, Dan Taylor

My Review of Metro Toyota:
My husband and I had a hard time coordinating schedules. Jordan and Dan tag teamed us to provide great service and help us find the right car. They made us feel comfortable with no pressure and really worked hard to make sure we were taken care of. I highly recommend both salesmen, and would definitely buy a vehicle from them again. After looking for 7 mos. it was refreshing to get the whole package (deal, service, and no pressure).

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Taylor

My Review of Metro Toyota:
Our car was totaled a few months back when a car slid into us at an intersection when trying to make a turn. Long story short, we got our belongings out of our car and on the way home we decided to stop in at Metro Toyota just to see what they had on the used car lot. Dan Taylor came over to us and asked if he could be of any help, and my answer to him was "probably not". I explained to Dan that our car had just been totaled and we did not expect to find a car that we could afford and have it be a dependable vehicle at the same time. Dan had a car in mind for us right away, and I really did not expect to see such a nice vehicle at such an affordable price. Dan made it possible for us to purchase this great car at an affordable price. We just recently went back to talk to Dan about needing a dependable car for my daughter. She attends a university in Lynchburg Virginia and I again wanted to make sure she had a very dependable car to get around in. Dan went our of his way to keep us in mind and called us with potential vehicles. Dan was able to come across a very dependable vehicle that my daughter was able to afford. Metro Toyota does a great job of going over the used cars to make sure they are in good shape for the customers. I have high respect for the customer care that I received from Metro Toyota. Without a doubt, I will return to Metro Toyota for my next purchase and will also recommend them to others.

Thank you Metro Toyota,

Bob

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Taylor

My Review of Metro Toyota:
We were thrilled with our experience. First, we located our 2009 Venza on carguru.com, and found that it was available for a good price--the best in West Michigan. We had done quite a bit of shopping around, and no one else came close to the price we could get at Metro. No other dealership was interested in our trade-in, which was an older Toyota. Dan called us, based upon our online inquiry, and it was immediately apparent that he wanted us to be happy with our experience. He was willing to talk numbers even over the phone--try getting that from most sales people! We knew that driving to Kalamazoo from Grand Haven was going to be worthwhile. When we got to Metro, everyone was friendly and helpful. Often, when sales people know that you're already committed to working with their colleague, they're indifferent. These people were terrific. And the dealership was bustling! Obviously, it's not a secret that this is a great place to buy a car. Dan bent over backwards to give us a great deal on a beautiful car. Since meeting him, we've told just about everyone we know about him and Metro Toyota. We want to send people his way!

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