Daniel O'Neil | Page 3

Very pleasant woman. She is good to arranged the relation customer and dealership Also Dan is the wright person to direct work to be done on vehicle and follow the work b She is good to arranged the relation customer and dealership Also Dan is the wright person to direct work to be done on vehicle and follow the work being perform. More

Helpful 0

Report | Print

Amazing and fast service. I was in for oil change the previous day and needed a repair done and got appointment literally the next day Friday early in am.. Madeline got me in I was in for oil change the previous day and needed a repair done and got appointment literally the next day Friday early in am.. Madeline got me in super early. When I arrived I was again greeted by Tyler and Dan and Madeline. All ready to get my Jeep checked in and serviced. Tyler verified my appointment and got me in the system. While my Jeep was get repaired he also gave me some prices on future tires and things I asked about.and new side rails bumpers etc.. and Dan also assisted in suggestions on upgrades to my Jeep and future repairs to make it last longer. Madeline always smiling and making sure I was comfortable and if I needed anything in waiting room. She also checked up on my jeep few times to see how long it would be..and jet me updated. While I’m waiting room Emily also approached me and asked how I was doing and if I needed anything or assistance.. it didn’t take long before my Jeep was ready. Tyler came in and smiled and said “MR pruner your Jeep is ready And explained all that was done. On the way to pay rod and rj passed by me and both greeted me and also asked if I needed assistance. Repairs were done perfect and I’m very impressed with the speed and accuracy and amazing work that your staff and technicians do Tyler Dan RJ Madeline Emily and Rad and Brent and entire staff are amazing. They all are ready to. Assist me when I’m there and it’s very rare to see this amazing service anywhere. Most places you go you are just a number and treated as such. But at southbank the entire staff is more like a family team and it feels great. I drive all the way from brockville just to come to southbank because of the great quality of service. And I refer all friends and family Thank you southbank 👍😀. Adam pruner More

Helpful 0

Report | Print

Service was amazing Tyler greeted me and took my keys and asked what I was getting done Oil change. And was friendly . Told me to grab a coffee and relax in waiting room. He and rj anlways annswer a and asked what I was getting done Oil change. And was friendly . Told me to grab a coffee and relax in waiting room. He and rj anlways annswer anll my questions And as I was on way there I saw Madeline. She was her cheerful self. Always smiling and happy. She goes out of her way to be polite and kind and . Asked me how I was and what I was in there for. She told me she would keep me updated on my Jeep and asked me if i had any questions etc.and as I was waiting in coffee area Emily also stopped to say hi and smiled and asked me what I was in for and if i had any questioned. She noticed my phone was dead and offered me a charger to use while I waited and that was very nice of her and very kind. I really appreciated that 😀 as I needed my phone. Charged. Great customer service thanks . while waiting rad and rj and dan and mike Thomas walked by and all greeted me and all asked how I was etc. the staff at southbank is absolutely amazing. It’s like a big family there literally. And they make me feel at home. I literally live 1 hour and half away and only deal with southbank for all my maintenance. Thanks Madeline Emily rad rj Dan Tyler and Mike Thomas and Brent. And staff at southbank. Keep up the good work More

Helpful 0

Report | Print

They are very professional and caring about their customers. They go the extra mile to make thing right. customers. They go the extra mile to make thing right. More

Helpful 0

Report | Print

Customer service is amazing they're very quick to respond the staff are very helpful and nice the staff are very helpful and nice More

Helpful 0

Report | Print

Fantastic work and amazing customer service, can’t say enough. Nice clean environment alongside welcoming staff enough. Nice clean environment alongside welcoming staff More

Helpful 0

Report | Print

Very attentive and knowledgeable personnel that quickly serviced my vehicle. The staff was very professional and kind. serviced my vehicle. The staff was very professional and kind. More

Helpful 0

Report | Print

We have always received great service from the Service Department, especially Dan O'Neil who manages to keep work on track despite the high number of vehicles coming in for service. We also appreciate Department, especially Dan O'Neil who manages to keep work on track despite the high number of vehicles coming in for service. We also appreciate being driven back home and then picked up when our vehicle is ready. Well done! More

Helpful 0

Report | Print

We always get excellent service from Southbank! There friendly, professional service department keep us coming back. We will definitely purchase another car from them. There friendly, professional service department keep us coming back. We will definitely purchase another car from them. More

Helpful 0

Report | Print

Great service every time I’m in need of maintenance or in need of parts. need of parts. More

Helpful 0

Report | Print