Daniel Oliveri

None of these reviews are verified. Period.Anyone..not None of these reviews are verified. Period. Anyone..not even a customer can post a review. Read these reviews…it’s a joke…blaming sales rep that u None of these reviews are verified. Period. Anyone..not even a customer can post a review. Read these reviews…it’s a joke…blaming sales rep that u r not approved…that a vehicle is not being discounted? Complete morons. I don’t pay my bills so I am going to blame my sales guy. I am to cheap and to dumb so let me post my ignorance online. This place sell about 300 vehicles a month and don’t have even have close to this amount of reviews… U do the math… More

Helpful 5

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Purchased a lemon The sales department is like any other, willing to help you buy but not so much after you sign. The service center is only available Monday through Fr The sales department is like any other, willing to help you buy but not so much after you sign. The service center is only available Monday through Friday from 730a-1030a. Not sure about you but I have something called a 9-5p (which is a job!). Without it I wouldn’t be able to pay for my brand new lease which by the way doesn’t work as it was intended. Within the first week of purchase I’ve complained to my sales rep and she recommended me to visit the service center which are by far the most unprofessional workers I’ve ever encounter. They questioned me as if I’ve never driven a car. Questions like if I’m pressing the breake correctly, if my car had enough gas. Anything to discredit my claim. They’ve loaned me a filthy car filled with dog or cat hair. No offense to animal lovers but I do have kids who suffer from asthmatic issues. The second car had chocolate stains almost everywhere In the car. My second time picking up my “new” car from the service center, after it was dropped off three (3) days prior it was brought to me already on with a big message on my head on display stating there was a low tire pressure. When I went to speak to the service advisor, he claimed I must wait 3hrs to get a nail pulled out. Four (4) weeks straight and I’m still dealing with this horrible nightmare. Take my word, go anywhere else, not here! More

Helpful 19

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Okay buying experience terrible service department. From a buying stand point the experience was good buying my used 2014 Jeep Grand Cherokee but was quickly changed. When the night of driving the jeep From a buying stand point the experience was good buying my used 2014 Jeep Grand Cherokee but was quickly changed. When the night of driving the jeep home found a crack in the side mirror promptly reported the issue and got assurances that it would be fixed but the crew at the service department changed that. From the service advisor that setup an appointment but when i got their no one has a clue why I was their, to the service and parts director Dan Oliveri who said and I quote "Nothing ****** going on that car" he is correct their I have a Jeep, so in conclusion their sales staff may be great but the experience is ruined by the service department. FOLLOW UP So After speakign to the owner (Jonathan Grant) of the dealership who was much more reasonable and appoligised for my experience and slso wanted to fix the problem but the damage was already done by the service department. I will be using Whiteplains Jeep dealership who after hearing this story is changing the mirror for me at dealer cost. More

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