Danny Brendler in Sales

Went there undecided but then i met Daniel Brendler. He made the process smooth and easy, drove away in a gem. Thanks again. Dan’s the man He made the process smooth and easy, drove away in a gem. Thanks again. Dan’s the man More

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The service was great. I will recommend to others. I felt like I got VIP service. I will recommend to others. I felt like I got VIP service. More

by Napasha61 Verified Customer Verified Customer

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I’ve been leasing vehicles for over 20 years and have always taken pride in doing my research, asking questions, and walking away from dealerships feeling respected and valued as a customer. I’ve leased always taken pride in doing my research, asking questions, and walking away from dealerships feeling respected and valued as a customer. I’ve leased multiple Cadillacs in the past, and this was supposed to be my third. Unfortunately, my experience this past Saturday at Paul Conte Cadillac was among the worst I’ve ever had at any dealership, Cadillac or otherwise. I arrived at the dealership at approximately 4:00 PM. I was greeted by Mr. D.B., who initially seemed courteous and professional. We began discussing vehicle options and available deals, and I asked a few standard questions regarding pricing and what incentives I might qualify for. As someone who understands the car business and respects the fact that dealerships need to make a profit, I kept the conversation straightforward and respectful. However, as we went back and forth discussing the numbers and offers, I noticed a change in Mr. D.B.'s demeanor. Rather than continuing the dialogue with the professionalism you'd expect from a luxury dealership, he became noticeably frustrated and dismissive. Phrases like “It is what it is” and “I can’t help you” started to surface — not once, but several times. It felt like he had little to no interest in genuinely working with me to complete a deal or even continuing the conversation. By 5:52 PM, he bluntly said, “The dealership is closing in 8 minutes,” and I could tell he was mentally checked out. He already had his lunchbox on the desk and seemed focused more on leaving for the day than serving a customer who was still well within business hours. After a short phone call, I returned and told him I had made a decision to pursue a different vehicle model. At that point, his body language said it all. He grabbed his lunchbox, clearly annoyed at the idea of having to start the pricing process over again. Then he said something completely unprofessional: “Well, you came on Easter.” I calmly replied that I do not celebrate Easter and that I came in during regular business hours to make a purchase — a purchase that, in any other dealership, would have been appreciated. If he had personal plans or obligations that day, he should have either taken the day off or informed me upfront that time would be limited. At the very least, he could have respectfully asked if we could schedule a follow-up appointment — and I would have gladly agreed. Instead, I was met with a passive-aggressive attitude, a lack of customer focus, and a rush-to-the-door mentality that completely soured the experience. Never have I been made to feel so unwelcome while trying to make a luxury vehicle purchase. Needless to say, I will not be returning to Paul Conte Cadillac, nor will I recommend them to family, friends, or colleagues. Customer service is everything — and on that front, this dealership failed miserably. More

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I had a great experience everyone made. Danny was great and so was Omar . I be back again Danny was great and so was Omar . I be back again More

by labushgary Verified Customer Verified Customer

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I always have a great experience here. Daniel Brendler is very honest and direct! Great job Daniel Brendler is very honest and direct! Great job More

by rhorioglu Verified Customer Verified Customer

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Daniel Brendler was the salesman who helped me. He is truly the best. Notoriously, when buying a car that are so many sleazy tactics that have been used on me at other dealerships. Daniel was upfro He is truly the best. Notoriously, when buying a car that are so many sleazy tactics that have been used on me at other dealerships. Daniel was upfront, and guided me seamlessly throughout the process. I’m now in my 2nd caddy cause of him! More

by reisner23 Verified Customer Verified Customer

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Great experience of the delivery of my new Cadillac Optiq. Trade in was seamless, keep up the good work. Optiq. Trade in was seamless, keep up the good work. More

by pdicrosta Verified Customer Verified Customer

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My salesman Danny was very knowledgeable and professional through the entire sales process. He gave me a fair offer for my old vehicle and replaced the mats that went missing while car was at the body shop. through the entire sales process. He gave me a fair offer for my old vehicle and replaced the mats that went missing while car was at the body shop. My wife and I felt that Danny was honest and fair. I would deal with him in the future. More

by carlosw1960 Verified Customer Verified Customer

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have bought many cars there and will continue to do so very helpful and knowledgeable. very helpful and knowledgeable. More

by PCERVINO Verified Customer Verified Customer

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The purchase of my new car with Paul Conte Cadillac was the most wonderful experience ever when getting a new car. From walking in the door the first time to leaving with my new car. All I have is praise f the most wonderful experience ever when getting a new car. From walking in the door the first time to leaving with my new car. All I have is praise for those involved in the process especially Danny & Omar. I am not answering the service questions as yet since they do not apply at this time. My car is under 2 weeks old. More

by pschwartz34 Verified Customer Verified Customer

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