John Cusumano
John Cusumano at Paul Conte Cadillac
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John Cusumano

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
474 Reviews
4.8

474 Reviews

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474 Reviews of John Cusumano

April 26, 2024

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Employee Rating

Although the service took longer than expected everyone was very nice nd professional. My car was washed and ready for my next long drive. More

by rpr1219
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Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

April 21, 2024

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This Dealership is by far ahead in Customer Service. John Cusamano could not do enough for me and his “tell it like it is” personality is a quality few people possess. He works for a Perfect match in More

by Monty25
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Recommend Dealer
Yes

April 17, 2024

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They did what I needed done and got it done in a reasonable time frame. More

by mssawaya
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Recommend Dealer
Yes

April 09, 2024

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Amazing service! !! I absolutely appreciate the service team here at Paul Conte Cadillac especially John Cusumano I really recommend this store, you won't be disappoi More

by Tracygilman13
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Recommend Dealer
Yes

April 02, 2024

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Mr John is a professional person and help me in appointment. The service takes time more than usual and return me vehicle without drying. More than a month waiting for a part. But still dis not hea More

by arshed76
Service Price Transparency
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Recommend Dealer
No
Apr 05, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue. I understand how manufacturer part delays can be very frustrating. Please contact me if you would like to discuss your issue. Shai Nadav Service Director 516.868.0530

March 30, 2024

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Very good people work there listen to what you are saying and help you with your Vedic Eco for v More

by ROCHANSINGH
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Recommend Dealer
Yes

March 29, 2024

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Service is top notch, efficient and reliable. Ryan my Service Adviser always takes care of me when I take my Cadillac in for Service. More

by bobbino421
Recommend Dealer
Yes

March 27, 2024

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Employee Rating

I brought my ct6 in for an oil change and they did not tighten the plug under the car all the way. I have been unknowingly losing oil this whole time. I went out of my way to get maintenance done here bec More

by LOONEYBIN95
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Whoever performed the oil change does not know what they are doing

Mar 29, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue. Could you please contact me? Shai Nadav Service Director 516.868.0530

March 20, 2024

Dealership Rating
Employee Rating

Great experience! All my needs were met professionally and in a timely manner! Thank you, John Cusmano! More

by JOHNB5494
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 19, 2024

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Employee Rating

Service personnelare very frindly avery accommodating. They try to satisfy the customer. very cervice oriented and profrssional. More

by bwlightfoot
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

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