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Dave Okamoto
Dave Okamoto at Puente Hills Ford
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Dave Okamoto | Page 3

Service Manager

Puente Hills Ford

17340 East Gale Avenue
City of Industry, CA 91748

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4.4
23 Reviews

Industry Experience

41 yrs, 3 mos

Languages Spoken

English English

4.4

23 Reviews

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23 Reviews of Dave Okamoto

May 25, 2023

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Employee Rating

My oil change was done quick and efficiently. Thank you Puente hills ford for the great service! More

by AEJIMENEZ08
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sanchez

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Jun 06, 2023

Puente Hills Ford responded

Our Service Department is always working on being able to get you in and out as quickly as possible. We are determined to make your experience with us a good one. Thank you for your loyalty ! -Your PHF Family

May 22, 2023

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Took the 2019 Explorer for 2 major concerns but the technician was not able to verify the issues. Have taken vehicle twice now and issues were never resolved. Vehicle was kept for 3 days in April and f More

by indychamp
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmanuel Glock

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Jun 07, 2023

Puente Hills Ford responded

My name is Dennis Weaver and I am the General Manager here at Puente Hills Ford. I wanted to start by apologizing. I want to apologize that my team failed to meet your expectations during your recent visit. When you have a minute please reach out to me at 626.949.1716 or via email at dweaver@puentehillsford.com. I look forward to hearing from and once again I apologize for the level of service you received. You have my commitment to do what's needed to regain your trust once again. Truly, Dennis W. - GM

May 17, 2023

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Dave, Dennis and the entire service and parts team are always helpful and responsive. They are an important partner in the operation of my business. More

by dannyj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wiener , Caroline and Noemi

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Jun 06, 2023

Puente Hills Ford responded

We are always more than happy to be able to help you and your vehicle's needs. Thank you for trusting us with your business. -Your PHF Family

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