Dave Penny
Dave Penny at Smith Motor Sales of Haverhill Inc
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Dave Penny | Page 3

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
615 Reviews
4.9

615 Reviews

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615 Reviews of Dave Penny

October 16, 2023

Dealership Rating
Employee Rating

Very convenient, they meet your requirements whilst you are waiting to get your car serviced. More

by PATIENCEMUJURU2000
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 12, 2023

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They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More

by RIKER705
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2023

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Everyone is very knowledgeable and polite. The area for customers to wait is clean with comfortable chairs. My car was washed and vacuumed when I got it back. Great service!! More

by Ann
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Recommend Dealer
Yes
Oct 09, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you, Ann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2023

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Awesome service! Everyone very professional! Explained everything in detail… friendly staff. Timely and efficient and my car looked great! More

by LINDAEARLE063
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Recommend Dealer
Yes
Oct 06, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team, Linda. We're glad to hear we delivered such a great experience!

October 03, 2023

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The staff were helpful and communicative! I appreciated the updates and text reminders. Glad they were open Saturday for pick up. More

by Bellebean7
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Recommend Dealer
Yes
Oct 04, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 30, 2023

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Nicholas and the team of technicians displayed exceptional skills by promptly diagnosing and resolving the issue with my vehicle. Their professionalism is greatly appreciated. More

by saadjhonny
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Recommend Dealer
Yes
Sep 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nicholas and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2023

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Employee Rating

Outstanding dealership, clean, friendly, helpful, welcoming, service department all staff goes above and beyond to provide the best service and information during each visit very thorough Love the More

by NLAWRENCE2323
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Recommend Dealer
Yes
Sep 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 26, 2023

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Excellent service and friendly staff, which is not always the case at other dealerships. I would highly recommend Smith Mercedes! More

by BOGO28
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Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Joe, who answers the phone when I first call, is 5 Stars as well

Sep 26, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2023

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Employee Rating

I would not recommend this dealership to anyone. Had my car towed there my car sat there for over a week. Then when I pick up the car my convertible top would not open I went inside to talk to them More

by VIERINGV2141
Service Price Transparency
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Recommend Dealer
No
Sep 29, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 16, 2023

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Employee Rating

I’ve had great service there for nearly 40 years! I wouldn’t go anywhere else for Mercedes sales or service. More

by JLSINTROS
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing us over the years. We truly appreciate your loyalty. Thank you for taking the time to leave us a five-star rating. We look forward to serving you for years to come.

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