David Blackburn | Page 3

It was quick and everyone from the sales manager to the finance lady was helpful. finance lady was helpful. More

by STJOMACY Verified Customer Verified Customer

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A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More

by RRIESMEYER Verified Customer Verified Customer

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Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524 Verified Customer Verified Customer

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Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524 Verified Customer Verified Customer

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They didn't try to protect my truck from being broken into and had it just sitting there into and had it just sitting there More

by elitecontractor66 Verified Customer Verified Customer

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Overall good experience. Feel like their offers were fair with little hassle. Had some initial problems with data connectivity that turned out to be an On Star issue, but t Feel like their offers were fair with little hassle. Had some initial problems with data connectivity that turned out to be an On Star issue, but the service department was very helpful in getting it diagnosed. More

by ELBON00 Verified Customer Verified Customer

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