David Jurs

The dealership was very helpful in getting my service done, which was covered under warranty. They made getting a rental easy and kept me updated along the way. My service advisor Martin Burgos was very done, which was covered under warranty. They made getting a rental easy and kept me updated along the way. My service advisor Martin Burgos was very knowledgeable and considerate to my lengthy service needs during our communication. I'm m very thankful to the management who made sure my service needs were at the most importance and that everything would be handled professionally. More

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I want to express my dissatisfaction with the service I received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, rega received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, regarding my concerns about this employee. However, I called David twice and received no response, which is very disappointing. It is frustrating when you reach out to someone who is supposed to handle complaints but does not provide any feedback. I cannot recommend this place for service advisor assistance, especially if you have to deal with JP Wood. He struggles to listen to customers and does not communicate in a professional tone over the phone. When I called the service advisor department, my call was transferred to JP Wood, who lacks patience and does not adequately explain how the warranty works on the vehicle. If you need to contact a service advisor, I urge you to reach out to someone more skilled in communicating warranty information for your vehicle. JP Wood is not an effective communicator and does not seem to understand the warranty protocol himself. More

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I am not the type of person to let anyone else work on let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through th let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through their process, servicing my vehicle and ultimately giving me the level of service that you just don’t get anywhere else these days. I felt like they treated my truck as if it were their own. There were signs that additional care was taken when I inspected under the hood. Little things that most people don’t notice or care about. My service was more than routine- there was an invasive level of work. David stayed in constant communication and all of the work that was performed has not missed a beat since January. I am grateful to have crossed paths with this team as it is the only place I can trust. Thank you David and thank you Arik! More

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This guy and his service advisor Jose ruined my dealership experience. Just be warned that when his employees fall short of their obligations to their customers, he will lie and embellish his story dealership experience. Just be warned that when his employees fall short of their obligations to their customers, he will lie and embellish his story to defend his horrible service advisor Jose. Shows weakness as this guy should not be running a service department. More

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I searched for a car for a long time, And finally found the car I wanted at pat Lobbs of McKinney, Not only the car was nice, Also the service and sales were great, And the finance manager was very helpful the car I wanted at pat Lobbs of McKinney, Not only the car was nice, Also the service and sales were great, And the finance manager was very helpful and friendly; Just about everyone is great at that dealership, And if there is anything wrong they fix it and stand by their words, Which is rare for a car dealership. More

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Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More

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Best service ever. Easy,Arik and Sarah always take great care of me. Pat Lobb customer for life. A+++ Easy,Arik and Sarah always take great care of me. Pat Lobb customer for life. A+++ More

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100% satisfied. Everyone was friendly and willing to help. Had me in and out under 30 minutes. If you’re looking for the best Toyota McKinney is the place to go. Tha Everyone was friendly and willing to help. Had me in and out under 30 minutes. If you’re looking for the best Toyota McKinney is the place to go. Thank you More

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I was being rip off from this Toyota dealer. I would never recommend anyone to this dealer I would never recommend anyone to this dealer More

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Jose and the service team as well as all the mechanics that work there are great, thanks for all you guys and girls do for us, the customer! that work there are great, thanks for all you guys and girls do for us, the customer! More

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