David Ogega | Page 2

Great customer service Great customer service, I recommend to everyone, go get your Honda at VIP Honda , amazing staff, amazing cars, you won't be disappointed, thank you VI Great customer service, I recommend to everyone, go get your Honda at VIP Honda , amazing staff, amazing cars, you won't be disappointed, thank you VIP Honda and David Ogega More

Helpful 0

Report | Print

I've purchsed two cars from them, over a period of years. Professional, respectful service. Dave was natural, no-pressure, and answered all our questions. I hadn't planned on buying the car that day, but they Professional, respectful service. Dave was natural, no-pressure, and answered all our questions. I hadn't planned on buying the car that day, but they had what I wanted (Fit, manual transmission), right on the lot, so I ended up driving home in a brand-new car. Yea! More

Helpful 0

Report | Print

Great Dealership My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating and helpful. 25 Years is a long time, and if there ever was any issue, they were always willing to work with us to resolve it.. More

Helpful 7

Report | Print

Purchased Multiple Vehicles -- and Will Again I've purchased new vehicles from VIP previously and found both sales and service personnel to be reliable and helpful. In August, I purchased a new CR I've purchased new vehicles from VIP previously and found both sales and service personnel to be reliable and helpful. In August, I purchased a new CR-V and a used Acura TL. This was my first experience with the used car division and I am happy to say that they too are dependable. In fact, the Acura developed a serious, but previously undetectable, transmission problem shortly after purchase, which was repaired under warranty. David was helpful to me as I selected my CR-V; he didn't pressure, and he DID listen a lot. Richard was patient and agreeable as I took far longer than necessary to choose a second vehicle from the used car lot. Robert and Martin were quite patient with my fretting over the repairs to the Acura, and they certainly came through for me with a very expensive repair. I anticipate that the new car service department will continue to be the professional, courteous and efficient operation I have come to know with my previous Honda. They have always answered my questions and kept me informed of the status of repair or maintenance work being performed on my car. In short, I am quite happy with my VIP Honda experience. More

Helpful 0

Report | Print

Worst dealership ever!!!! They lie and play tricks!!! So I did some research before going to this dealership. I saw many reviews said they won't honor online prices and they will play tricks like, when yo So I did some research before going to this dealership. I saw many reviews said they won't honor online prices and they will play tricks like, when you walk in the dealership, they will say "the car you quoted was JUST sold out and we have a similar one but with more features so it would cost you a bit more ONLY...etc". So I got my online quote, which was pretty good, and went to the dealership. When I walked in, I told them I was looking for George and the sales man David asked me to wait. 10-15 minutes later he came back and said he will take care of me instead of George. So I gave him the quote I got from VIP and he said he had the car and will show it to me. He asked us to wait so he will pull up the car. 10 minutes later we saw the car and he asked us to get in and take a look. So here's when the trick begins! He sat in and point at the screen and said, "look, we have a problem, everything in this car is exactly what you want, except one thing, this car has a navigation". I said I don't need it and I just want my quoted EX-L model without the navigation. He then started the trick I saw on the Internet, "we just sold the car you quoted and we have this car here with the exact color and features you like." I asked him how did he get the key for this car if the car i wanted JUST sold out. He said he accidently had the key for this car in his pocket!? I asked how much it is and he gave me a quote that's $3000 more than my original quote!? I laughed and said no and was ready to leave. He then immediately said he will have the car I quoted shipped to their dealership next week and wanted me to put in a deposit!!? I was so mad at their tricks so i said if you want me to buy it here, you will need to give me a price lower than the original quote. Of course he went in and asked the manager and after 15 minutes, Vanco finally came out of the office and said they already had the best price on the quote and to negotiate again doesn't make sense!? Ok, so I just said thank you and I walked away. I went to an other dealership 2 days later and I got the car I like at a even lower price and the sale person there made it extremely comfortable to buy my new car. VIP Honda is definitely the worst dealership I have ever been to and I will NEVER go back again. Don't be tricked by the 5 stars reviews that were obviously written by VIP honda!! More

Helpful 6

Report | Print

I leased a 2013 Honda Civic and David Ogega was great! First time I ever leased and he explained everything plus he really knows the vehicles. He took the time to really listen to me about what I wanted a First time I ever leased and he explained everything plus he really knows the vehicles. He took the time to really listen to me about what I wanted and what I could afford. He couldn't have been more helpful. John Castellanos was terrific, made what for me was a stressful time, an "almost" painless experience (Well, you do have to pay for a car!) Thank you guys, Much appreciated Linda Scheidemann More

Helpful 0

Report | Print

We had a great experience even though it was a rainy day David was kind enough to grab the car and bring it around front for a test drive. The waiting room had drinks and a T.V. and everyone was accommodati David was kind enough to grab the car and bring it around front for a test drive. The waiting room had drinks and a T.V. and everyone was accommodating. I got a good deal on my lease and Recommended VIP Honda to my friends David and Sarah who are at VIP Honda now getting a car. More

Helpful 0

Report | Print

My husband and I were skeptical when began our search for a used minivan. Although we narrowed our search to the 2010 Honda Odessey or 2010 Toyota Sienna (both good vehicles with excellent ratings), we were a used minivan. Although we narrowed our search to the 2010 Honda Odessey or 2010 Toyota Sienna (both good vehicles with excellent ratings), we were rather pessimistic about the experience we would encounter. Honestly, we still had a bad taste in our mouths from a past "car salesmen nightmare" that we survived when purchasing our Chrysler Town & Country in 2000. As the "hesistant wife," I encouraged my husband to consider using a different approach this time around. I suggested we avoid dealerships and try 'new age technology' such as e-bay or craigslist. He wasn't thrilled with the idea and as a compromise, he agreed to handle the first phase of the search if I agreed to consider dealerships. At the end of the first phase, he identified 2 dealerships (VIP Honda in North Plainfield and another Honda dealership in Langhorne, PA). I relunctanly visited both locations. Much to my delight, I was pleasantly surprised with the staff at VIP Honda. My experience at VIP Honda was vastly different from Langhorne, PA. My husband and I were immediately struck by how much the VIP Honda staff seemed to genuienly enjoy their jobs!! No hard sales pitches from down trodden staff desperately seeking to meet quotas. Instead, the staff was warm, hospitable, professional, upbeat, genuine and friendly. For example, David Ogega voluntarily sat with me for at least 1/2 hour in our Honda Odessey troubleshooting a navigation system issue. Nelson Kawuki meticulously ensured that the Odessey was cleaned to our satisfaction and identified other fixes that even we somehow overlooked. Overall, our experience with VIP Honda was outstanding (and a tremendous relief in comparison to past encounters with 'dealerships.') Although we will have to travel a bit farther, we plan to continue our relationship with VIP Honda by getting our Odessey serviced at their location. After all, at the end of the day, the importance of "trust" is much more important than travelling a few extra miles. GREER FAMILY More

Helpful 0

Report | Print