Demetrius Hall Jr
Demetrius Hall Jr at Casey BMW
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Demetrius Hall Jr | Page 2

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
24 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

3 yrs, 3 mos

5.0

24 Reviews

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24 Reviews of Demetrius Hall Jr

January 30, 2024

Dealership Rating
Employee Rating

Great customer service, knowledgeable, kind and understanding. Demetrius focus on customer satisfaction rather than his own. More

by jean.florival89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Casey BMW responded

We appreciate your positive feedback and are delighted to hear about your experience with Demetrius at Casey BMW. It's wonderful to know that he demonstrated great customer service, knowledge, kindness, and a focus on customer satisfaction. Our team takes pride in providing exceptional service, and we are pleased that Demetrius made a positive impact on your experience. Should you have any further comments or inquiries, please do not hesitate to let us know. We value your satisfaction and look forward to serving you in the future.

January 28, 2024

Dealership Rating
Employee Rating

I was misinformed about the delivery date of the vehicle. It took 3 days to do the paperwork which shouldn't have taken more than 5 minutes. More

by farzin.amza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 31, 2024

Casey BMW responded

Dear farzin.amza, We sincerely apologize for any inconvenience caused by the misinformation about the delivery date of your vehicle. We understand the importance of accurate and timely information in the car-buying process, and we regret any confusion this may have caused. Additionally, we apologize for the extended time it took to complete the paperwork. Your feedback is valuable, and we will review our processes to identify areas for improvement to ensure a more efficient and streamlined experience for our customers. If there's anything specific you would like us to address or if you have further comments, please feel free to reach out. We appreciate your patience and the opportunity to enhance our services based on your feedback.

January 24, 2024

Dealership Rating
Employee Rating

Working the sales/trade-in/delivery side with Demetrius and Matt was seamless. Both guys were very professional. High end customers don’t have time for extended, juvenile negotiations. Emory, our genius, l More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley , Emory - Our Genius

Jan 24, 2024

Casey BMW responded

Thank you for your review and thank you for choosing us

January 07, 2024

Dealership Rating
Employee Rating

Very professional experience with Demetrius. Answered questions quickly via text and held car for me when I was interested. More

by mpducote
Recommend Dealer
Yes
Jan 09, 2024

Casey BMW responded

Thank you for the 5 star review and thank you for choosing us

January 04, 2024

Dealership Rating
Employee Rating

Demetrius was helpful in finding the vehicle that I was looking for and helping me through the process of buying. More

by Shancarrithers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Casey BMW responded

Thank You for the 5 star review and thank you for choosing us

December 19, 2023

Dealership Rating
Employee Rating

The staff Demetrius was welcoming, very attentative and informative. Demetrius listened to my concerns, wants and needs. More

by nnwynter29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Matthew Tankersley , Tech genius

Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

December 18, 2023

Dealership Rating
Employee Rating

Outstanding Quality of work and service. The process of purchasing a vehicle has been stress free thanks to the Casey BMW staff. I will be a supporting with my business going forward. I app More

by twynex18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

December 15, 2023

Dealership Rating
Employee Rating

Excellent customer service . The team was great. They are so customer focused. They have all great plans. They love people and you can see how they care about the customers. More

by Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez

Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

December 10, 2023

Dealership Rating
Employee Rating

I had a great experience at Casey BMW. The staff took great care of my car needs More

by brow7959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

December 09, 2023

Dealership Rating
Employee Rating

A very professional auto dealership. Every experience is thorough, with high satisfaction. I recommend Casey BMW for auto servicing, without any reservation. More

by Lschumann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

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