"Spent all the time we needed and catered to our every need."
We do a lot of research and were very concerned about buying a first edition vehicle. The salesperson, Samantha, spent an incredible amount of time discussing Jaguar corporate and the Jaguar Ft. Myers philosophy and they walked the talk. We had several lengthy visits including test drives. They were always helpful, patient and gracious, never pushy. The management staff made a point of meeting us personally prior to the purchase and ensuring that all our needs were met and questions answered. You can't ask for better service. In addition, the beauty of the Jaguar design and warranty are icing on the cake. Samantha was adamant that we order and receive exactly the specifications we requested, nothing more or less. Despite all this, the staff never took themselves too seriously; we felt like friends.
"Outstanding Car Buying Experience"
Could not have asked for a better car buying experience. Salesman Derek Harp was extremely helpful, knowledgeable and courteous. Would definitely return to this dealership.
All the people I came into contact with were professional, friendly and very helpful. The two sales reps, Vinny and Derek, work as a team to ensure I was served promptly when other obligations conflicted with my test drive appointment. I felt the dealership made great effort to meet my expectations to provide a great vehicle and a fair price. Morgan made the "paperwork" a breeze!
"Outstanding salesperson with elite customer service skills! "
I'm very satisfied with both the outstanding customer service and overall professionalism I received during the purchased of my 2013 Jaguar XF from Derek Harp, Sales. In addition, Derek's positive attitude; expert knowledge of all Jaguar vehicles; and haggle free approach made it easy for me to select a Jaguar from your excellent Import Jaguar Dealership in the 21st century. As a result, I'm a loyal customer and will only buy and will only service my vehicle(s) from Import Jaguar Dealership, Fort Myers, Florida. Finally, I also received outstanding customer support from Morgan Kin, Finance Department and outstanding customer support from both Brian Del Negro and Nick Del Negro, Management Department. I believe in Import Jaguar Dealership and it's teamwork!
"Happy customer "
Dealership spent several days finding the right car and right deal for me. I'm now the proud owner of a Jaguar F-type. A pleasure to work with Derek, Scott, and Morgan.
This is my 2nd visit to Land Rover Ft. Myers. I used to HATE all Land Rover Vehicles, however my wife loves them. So I bought her a 2015 RR Sport as a gift to celebrate our 18th wedding anniversary. When I drove it I absolutely fell in love it, so much so that i came back a month later worked with Derek again, and had one built, a 2016 RR sport SC talk about freaking sweet!!!. Again I worked with Derek Harp and the ever beautiful Morgan Kin. This process again was wonderful and professional, even though I just purchased 4mo earlier neither Derek or Morgan took that for granted and kept it 100!!! (professional). In fact it was a much more pleasant experience like fine wine that gets better with time. Everyone there is awesome to interact with even the General Manager. I've been there a few times either to just check in with Derek or if I have a question in service. They really make you feel like family here, how many customers actually stop in and just to say hey to their sales professional AND their finance professional just for the xxxx of it? (a happy one). The vehicle was delivered ahead of schedule and just as I ordered it. This is definitely not the last vehicle I will purchase here, another one will be purchased within the next few months making that 3 vehicles purchased in less than a year. Land Rover Ft. Myers is definitely the best I've bought vehicles from all the high end dealerships in town, Ft. Myers Land Rover is definitely the best. They have to be! to get as much business (money) from me as they have, you've got to be the best. Business's do not get what they want, business's get what they DESERVE. And those with a great product, great customer service as Ft. Myers Land Rover, they definitely are getting what they deserve. Again shout out to Derek Harp and Morgan Kin, you guys have a customer for life. I can't thank you enough for all that you guys have done, not by just simply doing your jobs...but doing your jobs well above and beyond expectations.
Other Employees Tagged:
"Another great experience "
This is my forth car I have bought from this dealership. Great sales staff and management awesome experience would highly recommend going here for your new or used car purchase!!!
- Sherri H.
When I first walked into the dealership I wasn't real sure what vehicle I wanted to purchase but with the assistance of Derek's professional knowledge and expertise he helped me find the right vehicle to fit my needs and my budget. Derek made me feel important and gave me a sense of peace in knowing I was purchasing an awesome vehicle and that I had an honest professional salesman who would make sure I was taken care of long after my purchase.
Scott Reid did a wonderful job and took his time with assisting in the paperwork for the final purchase. I also appreciate his professionalism in the purchasing experience.
The combined teamwork at this dealership is very professional and friendly. I love my new Range Rover and I would definitely recommend Derek Harp and Jaguar Land Rover Fort Myers to others. Thank you and Gods blessings!
I have to say I've been buying cars for the last 20 years and as everyone knows it's not always an easy thing while being awfully time consuming. Leasing my new 2015 Range Rover has been the easiest purchase I have experienced in the automotive industry, there was no stress or haggling involved. My salesperson Derrick assisted me in finding the perfect vehicle and within 10 minutes the financing manager gave me my approval. I went to lunch and came back just to sign some paperwork and pull off. The service at this dealership is amazing to say the least. I am very impressed with their customer service, inventory and over all experience. This dealership gets 10+ stars from me!!! And not to mention my new vehicle ROCKS!!!
Other Employees Tagged:
This is my Husband and I's second time visiting this dealership and leaving with a beautiful car.
The customer service is beyond excellent, fantastic experience