Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
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Desmond Norvell | Page 25

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
251 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

23 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

251 Reviews

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251 Reviews of Desmond Norvell

December 23, 2019

Dealership Rating
Employee Rating

Desmond is the penultimate asset to your dealership His Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in comp More

by jcaito
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Bob Bowser, Chad Warner

Jan 03, 2020

Ken Ganley Ford Norton responded

We want to thank you for your kind words and leaving such a great review, Your great comments regarding our team really means alot to us. We strive to deliver a 5 star car buying experience to all of our customers and we are thrilled you found this to be the case with Desmond. Please let us know if there is anything we can assist with!

November 06, 2019

Dealership Rating
Employee Rating

Desmond Norvell best salesman I ever had and trust me I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you More

by Fusion
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Nov 08, 2019

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

October 03, 2019

Dealership Rating
Employee Rating

F150 Purchase I stopped in to check on an add I saw and the sales staff was very helpful without being pushy. We talked over what I was looking for and agreed on t More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Bredlan Harper

September 13, 2019

Dealership Rating
Employee Rating

Wonderful First Time Buyer Experience We purchased a 2019 Ford Fiesta, our first new car purchase. Billy Otto was wonderful. I would highly recommend this dealer and Billy the Car Guy! More

by crickee33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy The Car Guy , Derrick Graybill, Amie Skidmore

Sep 13, 2019

Ken Ganley Ford Norton responded

Congratulations on your new car! We are so glad we were able to help!!!!

September 03, 2019

Dealership Rating
Employee Rating

It was awesome I went down had a hassle free experience and my salesman Desmon did everything he could to get me into what I wanted for the right price. Everyone is More

by Emcdonald38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Ken Ganley Ford Norton responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

August 29, 2019

Dealership Rating
Employee Rating

Desmond ROCKS! Des was fantastic! I would highly recommend him to anyone purchasing a vehicle! I’ve had issues in the past with the dealership but I still bought More

by Ano Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Ken Ganley Ford Norton responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!

November 22, 2018

Dealership Rating
Employee Rating

Awesome Experience Great experience at Diesel Max Trucks on Barber Road as well as follow up service at Ganley Ford. Sales. Everybody was friendly, courteous and promp More

by JoeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , April Tobias, Jeff Trogdon, John Asano, Alex

September 25, 2018

Dealership Rating
Employee Rating

Purchase of used Lincoln MKZ We typically avoid visiting a car dealership due to the normal pressure you receive from sales rep/manager/finance manager etc. However, spur of the More

by jaxn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2018

Dealership Rating

The Ganley staff had a complete team effort. We had to replace our car, after an accident. Franco is definitelty the person in sales you want to deal with. He was compassionate and got us into More

by Tammi63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Franco D. Casalinova, Several others who in some way helped that we do not remember there names.

November 14, 2017

Dealership Rating
Employee Rating

Great experience Franco is alright.. and by alright I mean awesome! He took the time to track down the exact vehicle I was looking for. Had the vehicle cleaned up and More

by Abusta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Daniel Smith, Tyler Smith

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