Devin Clark | Page 2

I don’t write reviews often, but I felt that great service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical deal service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical dealer run around and inflated pricing premiums “due to demand”. In a last ditch effort, I reached out to Fred Anderson Toyota in Charleston, where my brother lives. It was a totally different experience!!! No pressure, just the facts from the beginning through delivery. I first spoke with Devon in the internet department. Very helpful and walked through options and pricing available for both new and preowned that were available or soon to be available. Again, no pressure, just the facts and bottom line price without the games. Once we selected the vehicle, Andre took over. He couldn’t have been more helpful throughout the paperwork and delivery process. Great communication both telephone and text even after hours. Justin handled the finances and registration. He also laid out options for extended warranty, financing and lease options. Although I did not opt for any additional options, there was no pressure and just the facts. Justin was extremely responsive with great communication as well. The day of delivery finally arrived yesterday. We met the team in person for the first time. We arrived at about 5pm. The car and all paperwork were prepped and ready to go. Andre ran through a quick orientation of the vehicle that took about 30 min or so. We were on the road back to Jacksonville by about 5:30. A fast and professional 30 minute turn around. Thanks for all of your help guys. I would highly recommend Andre, Justin and their team. This is how car buying should be. Mark More

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Easy and quick process, Andrey was very informative and helpful . I will definitely be coming back to Fred Anderson toyota helpful . I will definitely be coming back to Fred Anderson toyota More

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Josh was so kind and approachable. I definitely didn’t imagine buying a new car to ever be a fun experience - but Josh’s great sense of humor helped facilitate a calm environment whil I definitely didn’t imagine buying a new car to ever be a fun experience - but Josh’s great sense of humor helped facilitate a calm environment while also remaining informative and straightforward. He really made me feel like he had my back and my comfort was also a priority. I highly recommend him!!! More

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Willing to do what’s needed to find the vehicle you want. Got one transferee for me and Taylor Dunn made everything go real quick so your not there all day waiting on paperwork etc when your buying Got one transferee for me and Taylor Dunn made everything go real quick so your not there all day waiting on paperwork etc when your buying More

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Brandon and Don handle our the sale of our 2020 Toyota Camry, they both did an excellent job. We will share our experiences with others. Camry, they both did an excellent job. We will share our experiences with others. More

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I was trading in a 4Runner and replacing it with a new 4Runner . I went back to the dealer I purchased it from, originally. Only to be told that there were no discounts available MSRP only, no N/C add-ons 4Runner . I went back to the dealer I purchased it from, originally. Only to be told that there were no discounts available MSRP only, no N/C add-ons. I then went to Fred Anderson and worked with Taylor Dunn. They not only provided a discount, but also gave me top dollar for my trade, free oil change for the life of the term and coupons for all maintenance items for up to 36,000 miles. On top of all of those my payment dropped by 20%. Couldn’t be happier with the deal I received, and the professionalism of everyone at the dealership. Taylor is the most responsive Sales Representative I have ever worked with. Definitely a believer in Fred Anderson Toyota. More

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Excellent customer service! ! Would recommend to anyone! Would buy another vehicle from Fred Anderson!! That is why my family always buys from them! ! Would recommend to anyone! Would buy another vehicle from Fred Anderson!! That is why my family always buys from them! More

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Great experience from everyone involved. The response from vehicle inquires made you feel like you were appreciated and a valued customer. Andrey did a great job making sure we had the vehicle that we w from vehicle inquires made you feel like you were appreciated and a valued customer. Andrey did a great job making sure we had the vehicle that we were looking for and provided excellent follow-up information. The process to purchase and trade our vehicle went incredibly well with zero stress of purchasing a new vehicle. Andrey and Matt did a fantastic job. More

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From the moment I walked in it was a friendly environment where they were eager to help find me the right vehicle to fit my budget. where they were eager to help find me the right vehicle to fit my budget. More

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They where very friendly courteous helpful. And then a wonderful job helping us with the Tacoma we were looking for as well as delivery and process of getting it. wonderful job helping us with the Tacoma we were looking for as well as delivery and process of getting it. More

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