215 Reviews
Write a ReviewDealership Experience
11 yrs, 11 mos
Specialties & Trainings
BMW Product Genius
215 Reviews of Dirk Steffen
April 05, 2023
We had a great experience with this dealership the complete process perfect. John was very helpful and easy to work with. complete process perfect. John was very helpful and easy to work with. More
Other Employees Tagged: Mike Niedzwiecki, John Redden
February 23, 2023
Jerry was very helpful and quick to communicate. He did not bombard either me either and respected the time it takes to make a decision. He did not bombard either me either and respected the time it takes to make a decision. More
Other Employees Tagged: Jerry Mancini
January 05, 2023
We drove about 300 miles to pick up a pre-owned X5 at BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan an BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan and Adam Moon were all very nice to deal with during our buying process. Highly recommend this dealership! Thank you! More
Other Employees Tagged: Adam Moon, Nez Faraj
November 27, 2022
The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in my SAV. I was thoroughly briefed with all the capabilities of the SAV. They offered their assistance in the future. More
Other Employees Tagged: Jared Jeschelnig, Kelly Cavanagh
September 27, 2022
The team was very friendly and professional, made for a great experience. I would highly recommend for anyone searching for a new car. great experience. I would highly recommend for anyone searching for a new car. More
Other Employees Tagged: Kelly Cavanagh
August 29, 2022
What a great cat buying experience! Jimmy is very thorough and helpful. Love my new X3. Thanks for the best car buying experience. Jimmy is very thorough and helpful. Love my new X3. Thanks for the best car buying experience. More
Other Employees Tagged: Mike Niedzwiecki, Jimmy Laumer
July 27, 2022
Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More
Other Employees Tagged: Ken Delk
July 10, 2022
I have dealt with this dealership since 2005 and have had nothing but beyond fantastic service. Nez and Dirk as well as Mike in finance once again hit it out of the park with their personalized care. nothing but beyond fantastic service. Nez and Dirk as well as Mike in finance once again hit it out of the park with their personalized care. More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj