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Domonique Scott-Henry

Overview Reviews (57) Inventory (153)

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Domonique Scott-Henry

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Domonique Scott-Henry | Page 6

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.6

57 Reviews

Overview Reviews (57) Inventory (153)

4.6

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Domonique Scott-Henry

April 02, 2023

Dealership Rating

Employee Rating

I feel confident having my vehicle serviced here. The staff is knowledgeable and cares in providing quality service at a competitive price. The staff is knowledgeable and cares in providing quality service at a competitive price. More

by RMOORE00414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback!

April 02, 2023

Dealership Rating

Employee Rating

Love my car. ..very nice people working at this site thank you Qui and everyone that helped me to purchase my new Santa Cruz ..very nice people working at this site thank you Qui and everyone that helped me to purchase my new Santa Cruz More

by lorrainedesiree

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dylan Mascari, JEREMIAH HUNTER, Mar-Quiona Mullins-Johnson

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback! We hope you are enjoying your new Santa Cruz!

March 27, 2023

Dealership Rating

Employee Rating

Vert nice great customer service skills thorough looks at your vehicle and advises of issues cares about /listens to what you say and discusses the solution.makes the customer feel comfortable about service. your vehicle and advises of issues cares about /listens to what you say and discusses the solution.makes the customer feel comfortable about service. More

by M_HAIZLIP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear , Jennifer Periard, Mark Wells

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback!

March 25, 2023

Dealership Rating

Employee Rating

Outstanding car dealership to do business with. I’m buying my cars from them from now on. I’m buying my cars from them from now on. More

by Mr.bigtrue

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear, JEREMIAH HUNTER , Steve Clark, NICK CORDI, Jennifer Periard, Mark Wells, Marcus Rumondo

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi - We're catching up on reviews and want to thank you for your business and feedback!

March 19, 2023

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Employee Rating

I had a great experience, it was professional, efficient and the customer service was great. Plus, my issue was resolved. and the customer service was great. Plus, my issue was resolved. More

by John Pratt

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi John- We're catching up on reviews and want to thank you for your business and feedback!

March 17, 2023

Dealership Rating

Employee Rating

Service appointment went very smoothly, from the efficient scheduling to the short wait time for my vehicle to be worked on. efficient scheduling to the short wait time for my vehicle to be worked on. More

by j.mang

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi J- We're catching up on reviews and want to thank you for your business and feedback!

March 13, 2023

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Employee Rating

I feel the sales staff are more interested in pushing sales instead of customer satisfaction. Service was at least attentive though couldn't fix any of my concerns. Need to drive back and do a test drive sales instead of customer satisfaction. Service was at least attentive though couldn't fix any of my concerns. Need to drive back and do a test drive, then maybe get the issues repaired. More

by MEG0158

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear

Helpful 0

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Mar 17, 2023 -

Matthews Hyundai of Schenectady responded

Hello, We pride ourselves on a no hassle experience and we assure this is not how we do business. At your earliest convenience please contact General Manager, Mike Capadona at 518-382-0274.

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