Domonique Scott-Henry
Service Advisor
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
56 Reviews
Write a Review56 Reviews of Domonique Scott-Henry
April 23, 2024
Just purchased a 2024 Hyundai Kona. Josh was amazing to deal with. Attentive, informative and his follow up has been wonderful. He checks in to ensure that I am satisfied and if I have Josh was amazing to deal with. Attentive, informative and his follow up has been wonderful. He checks in to ensure that I am satisfied and if I have any questions. I highly recommend Josh and Matthew's. More
Other Employees Tagged: Joshua Croft, JEREMIAH HUNTER
April 21, 2024
Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks will return,like notifications of service liked coffee and snacks More
Other Employees Tagged: Nicholas Fear, Shane Dobert
March 31, 2024
I have always purchased my vehicles at the dealership and love my new Hyundai Elantra! love my new Hyundai Elantra! More
Other Employees Tagged: Dylan Mascari, Carl Clarke, Olivia Sanger, Joshua Croft, JEREMIAH HUNTER, Michael Capadona, Mar-Quiona Mullins-Johnson, Eric Bauer, Rob Delorm
March 18, 2024
EXCELLENT AS ALWAYS, VERY FRIENDLY STAFF AND VERY HELPFUL WITH ANY QUESTIONS OR CONCERNS WE HAVE HELPFUL WITH ANY QUESTIONS OR CONCERNS WE HAVE More
Other Employees Tagged: Nicholas Fear, Michael Capadona, Rob Delorm
March 07, 2024
Lies, liars, professional liars, lazy liars, lied to me every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they said yes, I asked service again and they tell me "well would you look at that"...lie Then they tell me I'm going to be without my car for next three weeks, I ask do you have any rentals, they say no, lie... Even if that's the truth it's not my problem you don't have a rental, Then you refuse to give me my car back, even though its in driving condition, you play this hostage game with my own car because you want to cash in on that warranty, So once I threatened to take my car back you give me a shuttle car, only after my threat, only after I had to take the bus to work for a week straight, when you could of done that to begin with, You guys told me my car would be done by Friday, you are a bunch of liars, it took an additional 10 days Word of advice just tell the truth, I will definitely let everyone I know or ever meet in the future how unprofessional your service department is, More
Other Employees Tagged: Nicholas Fear, Connor Vanderburg, Shane Dobert
February 08, 2024
Matthews Hyundai have Always make us feel like we are valued customers. I appreciate their hospitality. valued customers. I appreciate their hospitality. More
Other Employees Tagged: Nicholas Fear, JEREMIAH HUNTER, Connor Vanderburg, Michael Capadona, Shane Dobert, Rob Delorm, Terry Koonce , NICK CORDI
January 27, 2024
Very fast and friendly service. My vehicle was ready to go in a shorter time than expected. My vehicle was ready to go in a shorter time than expected. More
Other Employees Tagged: Nicholas Fear, Shane Dobert
January 19, 2024
I came in on time the car was serviced as instructed promptly and with suggestions of other items that may need attention I was very satisfied and I am bring my other Kona in g go or service tomorrow F promptly and with suggestions of other items that may need attention I was very satisfied and I am bring my other Kona in g go or service tomorrow Friday the 19th More